About The Position

Auction.com is seeking an Auction Coordinator I to represent the company at live real estate auctions, traditionally held on courthouse steps. The coordinator conducts, co-hosts, or otherwise participates in auctions; interacts with bidders; completes the processes required for successful events; and educates customers about participating in auctions. The territory is centered around Franklin, Tennessee. Regular travel of up to two hours to auctions in surrounding areas is expected, with occasional travel beyond two hours; a rental car may be provided for longer trips based on projected mileage. Weekly schedules are assigned by the Area/State manager according to auction needs and require flexibility. Each auction day typically involves two to four hours of work, averaging eight to twelve hours per week. Hours may fluctuate and are not guaranteed. Required training and administrative tasks are also part of the role, with opportunities to earn additional compensation. The position offers competitive pay, professional experience, a work environment without an office, training and development opportunities, employee recognition and referral programs, eligibility to participate in Auction.com’s 401(k) program, and a travel pay policy to help compensate for use of a personal vehicle when applicable.

Requirements

  • High school diploma or equivalent.
  • Customer-service orientation and enjoyment of interacting with and helping people.
  • Technical proficiency and strong troubleshooting skills.
  • Proficiency in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptability and ability to quickly learn new concepts.
  • Ability to perform well while managing several assignments.
  • Ability to thrive in dynamic environments and think quickly.
  • Ability to work independently and as part of a team.
  • Comfort leading and interacting with a crowd.
  • Ability to communicate patiently, clearly, and concisely with customers.
  • Openness to feedback and coaching.
  • Advanced auction management capabilities.
  • Ability to lift up to 50 pounds when needed.
  • Ability to stand for extended periods and work outdoors in all weather conditions.
  • Ability to regularly travel up to two hours to event locations using a personal vehicle.
  • Flexible and adaptable availability for schedules assigned weekly.

Responsibilities

  • Maintain professionalism with customers and on-site event staff, including deputies, government employees, and attorneys.
  • Carry out auction-day processes for varying asset volumes.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Conduct auctions and track bids across varying asset volumes.
  • Complete customer receipts and event reports.
  • Identify, report, and support improvements to processes and technology.
  • Facilitate on-the-job training for event-day roles.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.
  • Educate customers on how to participate in auctions.

Benefits

  • Competitive pay.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401(k) program.
  • Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
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