About The Position

The Auction Coordinator I represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, or otherwise participating in auctions; interacting with bidders; and completing the processes required for successful events. The coordinator also educates customers about auction participation and helps serve the local community. The territory is centered around Knoxville, Tennessee, with travel of up to two hours to surrounding auction locations. Occasional travel beyond two hours may be required, with a rental car provided based on projected mileage. Schedules are assigned weekly according to auction needs and require flexibility. Auction days typically involve two to four hours of work, averaging eight to twelve hours per week; hours may fluctuate and are not guaranteed. Required training, administrative work, and other opportunities to develop skills may provide additional compensated hours.

Requirements

  • High school diploma or equivalent.
  • Ability to lift up to 50 pounds when needed.
  • Ability to stand for long periods and work outdoors in all weather conditions.
  • Ability to regularly travel up to two hours to event locations in a personal vehicle.
  • Proficiency in Microsoft Office.
  • Strong technical troubleshooting skills.
  • Excellent listening, verbal, and written communication skills.
  • Ability to adapt, learn new concepts quickly, and manage several assignments.
  • Ability to work independently and as part of a team.
  • Comfort leading and interacting with a crowd.
  • Ability to communicate patiently, clearly, and concisely with customers.
  • Willingness to receive feedback and coaching.

Nice To Haves

  • Customer-service experience and enjoyment of helping and interacting with people.
  • Advanced auction management capabilities.
  • Ability to thrive in dynamic environments and think quickly.

Responsibilities

  • Maintain professionalism with customers and on-site event staff, including deputies, government employees, and attorneys.
  • Carry out auction-day processes for varying asset volumes.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Conduct auctions and track bids across varying asset volumes.
  • Complete customer receipts and event reports.
  • Identify, report, and support improvements to processes and technology.
  • Facilitate on-the-job training for event-day roles.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Unique working environment without an office.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401(k) program.
  • Travel pay policy to help compensate for personal vehicle use, when applicable.
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