About The Position

Auction.com is hiring a part-time Auction Coordinator I centered around Knoxville, Tennessee. The coordinator represents the company at live auctions, traditionally held on courthouse steps, by conducting, co-hosting, and otherwise participating in auctions. The role involves interacting with bidders, completing the processes necessary to conduct auctions, and educating customers about how to participate. The coordinator may work independently or with a team at auctions and events. The territory is centered around Knoxville, with regular driving of up to two hours to auction locations in surrounding areas. Occasional travel beyond two hours may be required; a rental car will be provided based on projected mileage. Schedules are assigned weekly by the Area/State Manager according to auction needs, so availability must be flexible and adaptable. Each auction day typically requires two to four hours, and the expected average is eight to twelve hours per week, although hours may fluctuate and are not guaranteed. Required training, administrative tasks, and additional skill-building opportunities may also be available for additional compensation.

Requirements

  • High school diploma or equivalent.
  • Customer-service orientation and enjoyment of interacting with and helping people.
  • Technical aptitude and troubleshooting skills.
  • Proficiency in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptability and ability to learn new concepts quickly.
  • Ability to manage several assignments and perform effectively in dynamic environments.
  • Ability to think quickly and work independently as well as collaboratively.
  • Comfort leading and interacting with a crowd.
  • Patience and clear, concise communication with customers.
  • Openness to feedback and coaching.
  • Advanced auction management capabilities.
  • Ability to lift up to 50 pounds when needed.
  • Ability to stand for long periods and work outdoors in all weather conditions.
  • Ability to regularly travel up to two hours to event locations using a personal vehicle.
  • Flexible availability for schedules assigned weekly based on auction needs.

Responsibilities

  • Maintain professionalism with customers and on-site personnel, including deputies, government employees, and attorneys.
  • Carry out auction-day processes for varying asset volumes.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Conduct auctions and track bids across varying asset volumes.
  • Complete customer receipts and event reports.
  • Identify, report, and support efficiencies in processes and technology.
  • Facilitate on-the-job training for event-day roles.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.
  • Educate customers on how to participate in auctions and help them navigate the auction process.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Unique working environment with no office.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401k program.
  • Competitive Travel Pay Policy to help compensate for personal vehicle usage when applicable.
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