Attendant FT - Santa Cruz County
About The Position
The Attendant receives donations courteously to encourage continued community support. Following established procedures, the Attendant preliminarily sorts donations and packs and stacks them according to Kaizen protocol. The role involves assessing donations, maintaining and securing the collection trailer, and assisting with large-item pickups and trailer servicing. The job is performed independently, with regular contact with the public and occasional contact with other employees. Work takes place inside and outside a trailer and includes exposure to weather, traffic noise, dust and other airborne particles, fumes, and odors. The ground may be uneven, and trailers are two to four feet above ground, requiring use of steps or possibly a ladder. Work activity fluctuates by location, day of week, and weather. Hours are generally established, with seasonal or location-related variation; the work is routine and requires little or no overtime. The role involves frequent lifting of items up to 25 pounds and regular lifting of items up to 50 pounds. Items weighing 51 pounds or more are moved with help or proper material-handling equipment. Large or heavy furniture is pushed next to the trailer when possible, and the Attendant assists with loading items onto trucks. The physical aspects of the position may be modified depending on the modification and its duration.
Requirements
- Ability to communicate in basic oral and written English.
- Ability to understand and follow organizational, packing, and stacking procedures within the trailer.
- Ability to coordinate eye, hand, and foot movement to safely use steps and lift or stack donations.
- Ability to understand and accept direction and follow procedures.
- Ability to perform repetitive work and adapt to fluctuating activity, including periods of idle time.
- Ability to maintain self-control, deal effectively with the public, and cooperate with coworkers.
- Ability to judge donation acceptability and tactfully explain decisions or clearly present information according to established policies.
- Ability to meet attendance expectations under Company policy.
- Ability to follow safe work practices and promptly report safety hazards or accidents.
- Ability to perform the stated physical tasks, including lifting and carrying donations and climbing steps.
- High school diploma or equivalent preferred; education is not specified as a requirement.
- No prior experience required; duties can be learned through on-the-job training.
- No license or certification required.
Nice To Haves
- Basic Spanish communication ability.
- High school diploma or equivalent.
Responsibilities
- Open the trailer, assess supplies and available capacity, report the number and types of large items requiring truck pickup, and make status calls to the supervisor according to procedures.
- Greet donors and accept or reject donations according to established procedures, explaining reasons for rejected items.
- Offer donors receipts, issue receipts, and record the time and nature of donations in the daily record.
- Sort and stack donations into designated containers and ensure items are tagged appropriately.
- Maintain the cleanliness and neatness of the trailer, inside and outside.
- Close and secure the trailer at designated times.
- Place large or heavy items next to or under the trailer.
- Assist drivers with loading large items and transferring trailers.
- Depending on location, assist with warehouse donation drop-offs.
- Perform related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
