Attendant FT - SLO County

GOODWILL CENTRAL COAST•San Luis Obispo, CA

8d•$17 - $17•Onsite

About The Position

The Attendant receives donations in a friendly and courteous manner to encourage continued community support. Following established procedures, the Attendant preliminarily sorts, packs, and stacks donations according to assigned protocols. The role is performed independently, with regular contact with the public and occasional contact with other employees. Work is generally scheduled according to location and season, and activity levels fluctuate based on factors such as location, day of the week, and weather. The job is performed inside and outside a trailer or building, with approximately 70%–90% of the workday outdoors. Conditions may include exposure to weather, traffic noise, dust and other airborne particles, fumes, odors, and uneven ground. Trailers may be two to four feet above the ground and require using steps or a temporary or permanent ladder. Separating household chemicals from regular donations may occur. The work is routine and requires little or no overtime. The position requires frequent lifting of items up to 25 pounds and regular lifting of items up to 50 pounds. Items weighing 51 pounds or more are moved with another person’s assistance or proper material-handling equipment. The Attendant may push large or heavy furniture next to the trailer and assists with loading items onto trucks during site servicing. The physical aspects of the position may be modified depending on the modification and its duration.

Requirements

Ability to communicate in basic oral and written English.
Ability to understand and follow organizational and packing/stacking procedures within the trailer.
Ability to coordinate eye, hand, and foot movement to safely maneuver up and down steps and lift or stack donations.
Ability to understand and accept direction and follow procedures.
Ability to perform repetitive work and adapt to fluctuating activity, including periods of idle time.
Ability to maintain self-control, deal effectively with the public, and cooperate with coworkers.
Ability to judge whether donations are acceptable and tactfully explain decisions or clearly present information about acceptability in accordance with established policies.
Ability to demonstrate satisfactory attendance in accordance with company policy.
Ability to follow documented safe work practices and promptly report safety hazards or accidents to a supervisor or safety committee member.
Ability to lift items up to 50 pounds regularly; items weighing 51 pounds or more require assistance from another person or proper material-handling equipment.
Normal mobility to climb up and down steps.
Normal or corrected talking, hearing, and seeing abilities sufficient to perform required tasks.

Nice To Haves

High school diploma or equivalent preferred.
Basic Spanish communication ability preferred.

Responsibilities

Open the location, survey supplies and capacity, report the number and type of large items requiring truck pickup, and place status calls to the supervisor according to established procedures.
Greet donors at their vehicles politely and provide receipts.
Accept or reject donated items according to established procedures, explain reasons for rejecting items, and provide an explanation sheet when items are rejected.
Record the time and relevant information on the daily record.
Sort and stack donations into designated containers and ensure items are tagged appropriately to their contents.
Maintain a clean and neat location, both inside and outside.
Close and secure the location at designated times.
Place large or heavy items as designated by the supervisor.
Assist drivers with loading and transferring items and trailers.
Report the location’s end-of-day status through a computer or tablet application and/or telephone call.
Depending on the location, assist with warehouse donation drop-offs.
Perform related duties as assigned.