Attendant FT - Monterey County

GOODWILL CENTRAL COAST•Salinas, CA
•$17 - $20•Onsite

About The Position

The Attendant receives donations courteously to encourage continued community support and follows established procedures to sort, pack, and stack donations according to Kaizen protocol. The role is based at the ADC Monterey County in Salinas, California, and involves working independently while maintaining regular contact with the public and occasional contact with other employees. Duties may also include assisting with warehouse donation drop-offs, depending on the location. Work takes place inside and outside a donation trailer. The setting can involve changing activity levels, seasonal or location-based schedule variation, weather, traffic noise, dust and other airborne particles, fumes, and odors. The area around the trailer may be uneven, and trailers may require climbing steps or using a ladder. The job requires handling donations and helping with larger items; items weighing 51 pounds or more must be moved with assistance or proper material-handling equipment. The work is routine and requires little or no overtime.

Requirements

  • Ability to communicate in basic oral and written English.
  • Ability to understand and follow trailer organization, packing, and stacking procedures.
  • Ability to coordinate eye, hand, and foot movements to safely use steps and lift or stack donations.
  • Ability to understand and accept direction and follow procedures.
  • Ability to perform repetitive work and adapt to fluctuating activity, including periods of idle time.
  • Ability to maintain self-control, deal effectively with the public, and cooperate with coworkers.
  • Ability to judge whether donations are acceptable and tactfully explain decisions in accordance with established policies.
  • Ability to meet attendance requirements and follow safe work practices, including promptly reporting safety hazards or accidents.
  • Ability to lift items frequently weighing up to 25 pounds and regularly weighing up to 50 pounds; heavier items are moved with assistance or proper equipment.
  • Ability to climb up and down steps; normal or corrected talking, hearing, and seeing abilities sufficient to perform required tasks.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Basic Spanish communication skills preferred.

Responsibilities

  • Open the trailer and assess its supplies and capacity.
  • Report the number and type of large items requiring truck pickup and make status calls to the supervisor according to procedures.
  • Greet donors and accept or reject donation items according to established procedures, explaining rejection decisions.
  • Offer donors receipts; issue receipts and record the time and nature of donations on the daily record.
  • Sort and stack donations in designated containers and ensure items are tagged appropriately.
  • Keep the trailer clean and neat inside and outside.
  • Close and secure the trailer at designated times.
  • Place large or heavy items next to or under the trailer.
  • Assist drivers with loading large items and transferring trailers.
  • Depending on location, assist with warehouse donation drop-offs.
  • Perform related duties as assigned.
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