Attendant PT - SLO County

GOODWILL CENTRAL COAST•San Luis Obispo, CA
•$17 - $17•Onsite

About The Position

The Attendant receives donations courteously to encourage continued community support. Following established procedures, the Attendant preliminarily sorts donations and packs or stacks them according to Kaizen protocol. The role includes opening and securing the trailer, assessing supplies and capacity, communicating trailer status and large-item pickup needs, interacting with donors, issuing receipts, sorting and tagging donations, and keeping the trailer clean and orderly. The Attendant may also help with warehouse donation drop-offs, truck loading, and trailer transfers, depending on location. Work is performed independently, with regular contact with the public and occasional contact with other employees. The work takes place inside and outside a trailer, with exposure to weather, traffic noise, dust and other airborne particles, fumes, and odors. The ground may be uneven, and trailers are elevated two to four feet, requiring the use of steps or a ladder. Activity levels vary by location, day of the week, weather, and donations received. Hours are generally established but may vary seasonally or by location. The work is routine and requires little or no overtime. The position involves frequent lifting of items up to 25 pounds and regular lifting of items up to 50 pounds. Items weighing 51 pounds or more are moved with another person or proper material-handling equipment. The Attendant may push large furniture near the trailer and help load items onto trucks. Normal mobility is required to climb steps. The physical aspects of the position may be modifiable depending on the modification and its duration.

Requirements

  • High school diploma or equivalent preferred.
  • No prior experience required; duties can be learned through on-the-job training.
  • Ability to communicate in basic oral and written English.
  • Ability to understand and follow organizational, packing, and stacking procedures within the trailer.
  • Ability to coordinate eye, hand, and foot movements to safely use steps and lift or stack donations.
  • Ability to understand and accept direction and follow procedures.
  • Ability to perform repetitive work and adapt to fluctuating activity, including periods of idle time.
  • Ability to maintain self-control, deal effectively with the public, and cooperate with coworkers.
  • Ability to make donation-acceptance judgments and tactfully explain decisions or clearly communicate information about donation acceptability in accordance with established policies.
  • Ability to demonstrate satisfactory attendance under company policy.
  • Ability to follow documented safe work practices and promptly report safety hazards or accidents to a supervisor or safety committee member.
  • Ability to lift items up to 25 pounds frequently and items up to 50 pounds regularly; items weighing 51 pounds or more are moved with assistance or proper material-handling equipment.
  • Normal mobility to climb up and down steps.
  • Normal or corrected talking, hearing, and seeing abilities sufficient to perform required tasks.

Nice To Haves

  • Basic Spanish communication ability.
  • High school diploma or equivalent.

Responsibilities

  • Open the trailer, assess supplies and trailer capacity, report the number and type of large items requiring truck pickup, and make status calls to the supervisor according to established procedures.
  • Greet donors and, following established procedures, accept or reject donations and explain reasons for rejecting items.
  • Offer donors a receipt; issue receipts and record the time and nature of donations in the daily record.
  • Sort and stack donations in designated containers, ensuring items are tagged appropriately to their contents.
  • Maintain the trailer's cleanliness and neatness inside and outside.
  • Close and secure the trailer at designated times.
  • Place large or heavy items next to or under the trailer.
  • Assist drivers with loading large items and transferring trailers.
  • Depending on location, assist with warehouse donation drop-offs.
  • Perform related duties as assigned.
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