Sales Associate PT - Santa Cruz

GOODWILL CENTRAL COAST•Santa Cruz, CA
•$17 - $18•Onsite

About The Position

The Sales Associate performs duties supporting retail store operations and serves donors and customers in a safe, welcoming environment. The role provides customer service to promote sales and achieve store goals. Work is performed primarily on an enclosed storeroom floor; some work may take place in a less climatically controlled receiving area. The work pace is steady, with constant standing and walking and occasional periods of increased activity. The role is part-time, with a salary range of $16.90–$18.40 per hour.

Requirements

  • High school diploma or equivalent preferred.
  • Basic math ability.
  • Ability to communicate in basic oral and written English.
  • Ability to maintain self-control, work effectively with the public, and cooperate with coworkers.
  • Ability to explain decisions tactfully and clearly communicate store policies.
  • Ability to learn cash register operation, store paperwork, and opening and closing procedures.
  • Ability to understand and follow directions and procedures.
  • Ability to safely handle or move merchandise and minimize hazards, accidents, and injuries.
  • Ability to operate a cash register using quick hand and finger movements.
  • Ability to perform repetitive and varied duties while maintaining composure and efficiency.
  • Satisfactory attendance in accordance with Goodwill Central Coast policy.
  • Ability to follow company safe-work practices and promptly report hazards or accidents to a supervisor or safety committee member.

Nice To Haves

  • Previous sales experience preferred.
  • Basic Spanish communication ability desirable.
  • Familiarity with Goodwill Central Coast’s mission and company and retail policies; this may be learned on the job.
  • Familiarity with electronic cash registers; this may be learned on the job.

Responsibilities

  • Greet donors and customers entering the store or attached donation site.
  • Assist customers with product selections by offering help and suggestions.
  • Learn and use cash-handling procedures and the store cash register system to complete transactions accurately.
  • Assist with store opening and closing procedures.
  • Merchandise inventory on the sales floor according to defined procedures.
  • Straighten or rearrange merchandise to improve customer appeal and maintain a neat, safe work environment.
  • Assist with stock rotation and markdowns as directed by the Store Manager or designee.
  • Prepare donations and rotated merchandise for transfer to the central processing plant.
  • Communicate problems, complaints, potential theft, and safety issues to the Store Manager or designee.
  • May accept donations, document donation information, and communicate with donors.
  • Sanitize store and donation locations daily.
  • May perform assigned minor janitorial duties.
  • Perform other related duties as needed.
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