Attendant Pool- Full Time, Day Pool (Harrah’s Atlantic City)

Caesars Entertainment•Atlantic City, NJ
•Onsite

About The Position

The Pool Attendant provides attentive, friendly service to guests while helping maintain a safe, clean, and welcoming pool area. The role includes monitoring the pool deck and towel desk, enforcing pool rules, assisting guests, and carrying out pool registration procedures, including distributing towels and chairs. The attendant also operates a cash register, settles checks accurately, cleans recreational areas and equipment, and tests and treats pool water to maintain standards. The attendant is expected to demonstrate strong customer service: maintaining a positive attitude, greeting guests warmly, anticipating needs, providing prompt and accurate service, checking for satisfaction, resolving service issues, promoting Caesars Rewards membership, and thanking guests for visiting. The position is with Harrah’s Resort in Atlantic City and pays $15.92 per hour.

Requirements

  • Excellent interpersonal and communication skills.
  • Prior customer service experience.

Responsibilities

  • Ensure the pool area is safe and clean at all times.
  • Monitor activities on the pool deck and at the towel desk.
  • Enforce pool rules and secure designated areas.
  • Provide assistance to guests as needed.
  • Complete pool registration procedures, including distributing towels and chairs.
  • Operate the cash register and accurately settle checks according to established procedures.
  • Clean recreational areas and equipment.
  • Test and treat pool water to maintain standards.
  • Provide warm, attentive guest service, anticipate needs, and resolve service breakdowns.
  • Promote Caesars Rewards programs and card membership.
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