Attendant Pool- Full Time, Day Pool (Harrah’s Atlantic City)

Caesars Entertainment•Atlantic City, NJ

11d

About The Position

The Pool Attendant consistently demonstrates superior customer service by maintaining an upbeat, positive attitude, creating positive energy, and sustaining enthusiasm across guest interactions. The attendant creates an atmosphere of luck, celebrates guests’ wins, stays informed about daily information, and builds relationships through warm, friendly greetings. The role anticipates guest needs, provides fast and accurate service, checks for satisfaction, resolves service issues, promotes Caesars Rewards programs and card membership, and gives guests a warm farewell. The position pays $15.92 per hour. The Pool Attendant helps keep the pool area safe and clean, monitors the pool deck and towel desk, enforces pool rules, secures designated areas, and assists guests. Duties also include pool registration, distributing towels and chairs, operating a cash register and settling checks according to procedures, cleaning recreational areas and equipment, and testing and treating pool water to maintain standards.

Requirements

Excellent interpersonal and communication skills.
Prior customer service experience.

Responsibilities

Demonstrate superior customer service and maintain a positive, enthusiastic attitude.
Greet guests warmly, anticipate their needs, provide fast service, check for satisfaction, and resolve service issues.
Promote Caesars Rewards programs and card membership, and thank guests as they leave.
Ensure the pool area is safe and clean.
Monitor activities on the pool deck and at the towel desk.
Enforce pool rules, secure designated areas, and assist guests as needed.
Handle pool registration procedures, including distributing towels and chairs.
Operate the cash register and accurately settle checks according to established procedures.
Clean recreational areas and equipment.
Test and treat pool water to maintain standards.