ATE Field Technician

Crash Champions•Effingham, SC

About The Position

The ATE Field Technician is a mobile, field-based role providing diagnostic, programming, and calibration services to Crash Champions locations. The role involves daily travel to customer sites and supports ATE’s standards for safety, accuracy, and customer service. Technicians are expected to make service recommendations and document work with integrity, performing only services required by OEM standards. The technician provides services including vehicle diagnostics, calibrations, programming, scanning, and wire or connector repair. The role also involves verifying repair outcomes through test drives, communicating with customer shops and internal stakeholders, completing documentation and final billing, and maintaining ATE-issued tools, equipment, and vehicles. Technicians participate in required training and team meetings and work assigned schedules, including rotating Saturday coverage based on market needs. The position requires automotive experience, working knowledge of ADAS and electrical systems, proficiency with diagnostic equipment and vehicle scanning tools, and the ability to work independently in fast-paced shop environments. Daily local or regional travel is required using a company-provided vehicle. The role requires the ability to lift and carry up to 50 pounds and stand for extended periods. The posted pay range is $25.00–$40.00 per hour. Benefits, subject to eligibility requirements and annual updates, include medical, dental, vision, group life, and disability insurance; a 401(k) retirement plan with match; a referral bonus; and five paid holidays.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including level 1–3 calibrations, programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Ability to read and interpret OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear, professional verbal and written communication skills for explaining technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and ability to represent the ATE brand professionally.
Willingness to continue learning, develop new skills, and grow within the role.
Ability to work independently in fast-paced shop environments.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Availability to work Saturdays on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled, with flexibility to support market coverage and business operations.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 pounds and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repair.
Ensure services, particularly calibrations, are documented, required under OEM guidelines, and approved before execution in accordance with company policies.
Conduct test drives to verify system functionality and successful repair outcomes.
Manage difficult situations with transparency and urgency; communicate promptly and professionally with shops and internal stakeholders; escalate concerns when needed.
Participate in team meetings and assigned training sessions.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Manage documentation accurately and complete final billing before leaving the site, per MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability to meet customer commitments.
Perform additional duties as assigned.