ATE Field Technician

Crash Champions•Cranston, RI

5h•$25 - $40•Onsite

About The Position

The ATE Field Technician is a mobile, field-based role delivering diagnostic, programming, and calibration services to Crash Champions locations. The technician travels daily to customer sites and is responsible for meeting ATE standards for safety, accuracy, and customer service. They are expected to make service recommendations and maintain documentation with integrity, performing only services required by OEM standards. Automotive Technology Experts (ATE) provides vehicle diagnostic scanning and calibration services to customers in the collision industry. The company was founded in 2019 to provide technological and electrical repair expertise as vehicle technology changes. ATE employs technicians across the country and describes opportunities for training and career advancement. The role requires daily local or regional travel in a company-provided vehicle, work in automotive shop environments, and rotating Saturday coverage as required by market needs. Compensation is listed at $25.00–$40.00 per hour. Benefits are subject to eligibility requirements and may be updated by the company.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including Level 1–3 calibrations, programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear, professional verbal and written communication skills for explaining technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and ability to represent the ATE brand professionally.
Willingness to continuously learn, develop skills, and grow within the role.
Ability to work independently in fast-paced shop environments.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Availability to work Saturdays on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled, and flexible Saturday availability to support market coverage.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repair.
Ensure services, particularly calibrations, are clearly documented, required by OEM guidelines, and approved before execution in accordance with company policies.
Conduct test drives to verify system functionality and successful repair outcomes.
Manage difficult situations transparently and urgently; communicate promptly and professionally with shops and internal stakeholders; and escalate concerns when needed.
Participate in assigned team meetings and training sessions.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
Perform additional duties as assigned.