ATE Field Technician

Crash Champions•Orlando, FL

1d•Onsite

About The Position

The ATE Field Technician is a mobile, field-based role delivering diagnostic, programming, and calibration services to Crash Champions locations. The technician travels daily to customer sites and is responsible for meeting ATE standards for safety, accuracy, integrity, and customer service. Service recommendations and documentation must ensure that only work required by OEM standards is performed. The role includes performing vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs; documenting and obtaining approval for services; conducting test drives; communicating with shops and internal stakeholders; and completing documentation and final billing before leaving each site. Technicians use a company-provided vehicle, maintain and secure issued tools and equipment, attend assigned meetings and training, and keep current with ATE and OEM protocols. The assigned schedule may include rotating Saturday coverage and flexible availability to meet customer commitments. The position requires 2–5+ years of automotive experience, knowledge of ADAS and electrical services, and proficiency with diagnostic equipment and vehicle service information. Candidates must be able to work independently in fast-paced shop environments, travel locally or regionally each day, hold a valid driver’s license with a safe driving record, and lift and carry up to 50 pounds. The posted pay range is $25.00–$40.00 per hour.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear and professional verbal and written communication skills to explain technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, high sense of urgency, self-motivation, and ability to represent the ATE brand professionally.
Willingness to continue learning, develop new skills, and grow within the role.
Ability to work independently in fast-paced shop environments.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Saturday availability on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled; flexible Saturday availability is required to ensure market coverage.
Ability to work a flexible schedule, including Saturdays, to support business operations.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 pounds and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs.
Ensure services, particularly calibrations, are documented, required by OEM guidelines, and approved before execution in alignment with company policies.
Conduct test drives to verify system functionality and successful repair outcomes.
Manage difficult customer situations with transparency and urgency; communicate promptly and professionally with shops and internal stakeholders, and escalate concerns when needed.
Participate in team meetings and training sessions as assigned.
Properly care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
Perform additional duties as assigned.