ATE Field Technician

Crash Champions•Thomasville, GA

5d•$25 - $40

About The Position

The ATE Field Technician is a mobile, field-based role providing diagnostic, programming, and calibration services to Crash Champions locations. The position involves daily travel to customer sites and helps uphold ATE’s standards for safety, accuracy, and customer service. Technicians are expected to make service recommendations with integrity and document work accurately, performing only services required by OEM standards. Automotive Technology Experts (ATE) provides diagnostic scanning and calibration services, helping customers verify that completed vehicle repairs are safe and vehicles operate as manufacturers intended. Founded in 2019, ATE employs technicians across the country and supports ongoing training and career advancement.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear, professional verbal and written communication skills for explaining technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and a positive, professional representation of the ATE brand.
Willingness to continuously learn, develop new skills, and grow in the role.
Comfort working independently in fast-paced shop environments.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Saturday availability on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled, with flexibility to support continuous market coverage.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs.
Document services clearly, confirm they are required by OEM guidelines, and obtain approval before performing them in accordance with company policies.
Conduct test drives to verify system functionality and successful repair outcomes.
Provide excellent customer service by handling difficult situations transparently and urgently, communicating promptly and professionally with shops and internal stakeholders, and escalating concerns when needed.
Participate in team meetings and assigned training sessions.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Manage documentation accurately and complete final billing before leaving the site, per MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
Perform additional duties as assigned.