ATE Field Mechanical Technician

Crash Champions•Cleveland Heights, OH

About The Position

The ATE Field Mechanical Technician is a mobile, field-based role delivering mechanical repair, diagnostics, programming, calibration, electrical, and safety-related services to Crash Champions locations, third-party partners, and retail customers. The role combines mechanical repair responsibilities with advanced diagnostics and ADAS calibration. The technician travels daily to assigned service locations in a company-provided vehicle and provides service support to internal and external customers. The role includes light to moderate mechanical repairs, including suspension, brakes, HVAC/A-C, dash removal, and airbag installation, as well as engine, drivetrain, cooling system, and post-collision mechanical inspections. The technician performs diagnostic scans, electrical diagnosis and repairs, module programming and initialization, and ADAS diagnostics and calibrations when trained, equipped, and authorized. Work must follow OEM procedures and company policies, be documented and approved as required, and be verified through test drives and other appropriate validation. The technician is expected to deliver professional customer service, complete repair documentation and billing, meet productivity, quality, and compliance standards, and maintain company-issued tools, equipment, PPE, and vehicles. Ongoing training and technical development are part of the role. The position requires daily local or regional travel, the ability to work independently in automotive shop environments, and rotating Saturday availability.

Requirements

At least 4 years of automotive mechanical experience.
Complete I-CAR PL3 certification within 90 days of hire.
Have ASE certification scheduled within 90 days of hire.
Strong working knowledge of light and moderate mechanical repair, ADAS systems, electrical systems, diagnostics, programming, and calibrations.
Experience with suspension, brake, HVAC, dash removal, airbag installation, and post-collision mechanical inspections.
Ability to diagnose and repair SRS systems and perform safety-related procedures according to OEM standards.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and approved non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information, repair procedures, and wiring schematics.
Ability to program vehicle modules using factory or approved software platforms.
Clear and professional verbal and written communication skills for explaining technical findings and service recommendations.
Technological proficiency with platforms such as Outlook, Teams, Word, and service documentation systems.
Strong work ethic, urgency, self-motivation, accountability, and professional representation of the ATE brand.
Commitment to ongoing technical development and continuous learning.
Ability to work independently in fast-paced automotive shop environments.
Availability to work Saturdays on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled, and flexible schedule availability to support business operations.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Valid driver’s license with a safe driving record.
Ability to lift and carry up to 75 pounds independently.
Ability to lift, maneuver, or position components up to 100 pounds with assistance or mechanical support.
Ability to push, pull, and maneuver heavy vehicle components using proper lifting techniques and shop equipment.
Ability to stand, bend, kneel, crouch, and work in automotive shop environments for extended periods.

Nice To Haves

EV and hybrid high-voltage certification, or the ability to obtain certification.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform diagnostics, scanning, programming, calibrations, electrical diagnostics, wire and connector repair, and light to moderate mechanical services.
Perform mechanical repairs including suspension, brakes, HVAC/A-C service, dash removal, and airbag installation in accordance with OEM procedures.
Conduct engine, drivetrain, cooling system, and post-collision mechanical inspections per OEM standards.
Diagnose, replace, and initialize SRS components in accordance with manufacturer guidelines.
Perform ADAS diagnostics and calibrations when trained, equipped, and authorized.
Resolve mechanical root causes and electronically validate vehicle systems.
Perform module programming, coding, initialization, and safety-related resets using factory or approved non-factory software.
Perform EV and hybrid high-voltage energize and de-energize procedures when properly trained and certified.
Ensure calibrations, programming, and mechanical repairs are documented, required under OEM guidelines, and approved before execution in accordance with company policies.
Conduct test drives to verify system functionality and successful repair outcomes.
Provide professional customer service, communicate promptly and transparently, manage difficult situations, and escalate concerns when appropriate.
Complete repair documentation, scan reports, and final billing before leaving the service location in accordance with MCP guidelines.
Meet productivity, quality, and compliance standards.
Care for, maintain, and secure ATE-issued tools, equipment, PPE, and vehicles.
Stay current on ATE and OEM protocols through required training, Champions Connect updates, and continuing education.
Participate in assigned team meetings and training sessions.
Perform additional duties as assigned.