ATE Field Technician

Crash Champions•, DC

2d•$25 - $40•Onsite

About The Position

The ATE Field Technician is a mobile, field-based role delivering vehicle diagnostic, programming, and calibration services to Crash Champions locations. The technician travels daily to customer sites and helps ensure repairs are safe and vehicles operate as intended by the manufacturer. The role emphasizes safety, accuracy, customer service, and integrity in service recommendations and documentation. Services should be performed only when required by OEM standards and in accordance with company policies. The technician performs diagnostics, calibrations, programming, scanning, and wire or connector repairs; verifies results through test drives; and completes documentation and final billing at each site. The role requires independent work in fast-paced automotive shop environments, ongoing training, and availability for an assigned schedule that may include rotating Saturday coverage. Daily local or regional travel is required using a company-provided vehicle.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including level 1–3 calibrations, programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear, professional verbal and written communication skills for explaining technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and a positive, professional representation of the ATE brand.
Willingness to continue learning, develop new skills, and grow within the role.
Comfort working independently in fast-paced shop environments.
Ability and willingness to travel daily to local or regional service locations using a company-provided vehicle.
Saturday availability on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled; flexible Saturday availability is required for market coverage.
Ability to work a flexible schedule, including Saturdays, to support business operations.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs.
Ensure services, particularly calibrations, are documented, required by OEM guidelines, and approved before execution in accordance with company policies.
Conduct test drives to verify system functionality and confirm repair outcomes.
Provide customer service by handling difficult situations transparently and urgently, communicating promptly and professionally with shops and internal stakeholders, and escalating concerns when needed.
Participate in team meetings and assigned training sessions.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Manage documentation accurately and complete final billing before leaving each site, per MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
Perform additional duties as assigned.