ATE Field Mechanical Technician

Crash Champions•Cleveland Heights, OH

7d•$24 - $43•Onsite

About The Position

The ATE Field Mechanical Technician is a mobile, field-based role responsible for delivering mechanical, diagnostic, programming, calibration, electrical, and safety-related services to Crash Champions locations, third-party partners, and retail customers. The position combines mechanical repair responsibilities with advanced diagnostics and ADAS calibration. Technicians travel daily to assigned service locations in a company-provided vehicle. They perform work in accordance with OEM procedures and company policies, document services and repair outcomes, communicate professionally with customers, and meet established productivity, quality, and compliance standards. The role also requires ongoing training and continuing education to stay current with ATE and OEM protocols.

Requirements

At least 4 years of automotive mechanical experience.
Complete I-CAR PL3 certification within 90 days of hire.
Have ASE certification scheduled within 90 days of hire.
Strong working knowledge of light and moderate mechanical repair, ADAS systems, electrical systems, diagnostics, programming, and calibrations.
Experience performing suspension, brake, HVAC, dash removal, airbag installation, and post-collision mechanical inspections.
Ability to diagnose and repair SRS systems and perform safety-related procedures according to OEM standards.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and approved non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information, repair procedures, and wiring schematics.
Ability to program vehicle modules using factory or approved software platforms.
Clear and professional verbal and written communication skills to explain technical findings and service recommendations.
Technological proficiency with platforms such as Outlook, Teams, Word, and service documentation systems.
Strong work ethic, high sense of urgency, self-motivation, accountability, and professional representation of the ATE brand.
Continuous learner mindset and commitment to ongoing technical development.
Comfort working independently in fast-paced automotive shop environments.
Saturday availability on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled; flexible Saturday availability is required to ensure continuous market coverage.
Ability to work a flexible schedule, including Saturdays, to support business operations.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Ability to lift and carry up to 75 pounds independently.
Ability to lift, maneuver, or position components up to 100 pounds with assistance or mechanical support.
Ability to push, pull, and maneuver heavy vehicle components using proper lifting techniques and shop equipment.
Ability to stand, bend, kneel, crouch, and work in automotive shop environments for extended periods.
Valid driver’s license with a safe driving record.

Nice To Haves

EV and hybrid high-voltage certification, or the ability to obtain certification.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform diagnostics, scanning, programming, calibrations, electrical diagnostics, wire and connector repair, and light to moderate mechanical services.
Perform mechanical repairs including suspension, brakes, HVAC/A-C, dash removal, and airbag installation, following OEM procedures.
Conduct engine, drivetrain, cooling system, and post-collision mechanical inspections according to OEM standards.
Diagnose, replace, and initialize SRS components in alignment with manufacturer guidelines.
Perform ADAS diagnostics and calibrations when trained, equipped, and authorized.
Resolve mechanical root causes and electronically validate vehicle systems.
Perform module programming, coding, initialization, and safety-related resets using factory or approved non-factory software.
Perform EV and hybrid high-voltage energizing and de-energizing procedures when properly trained and certified.
Document services, calibrations, programming, and mechanical repairs as required by OEM guidelines, and obtain approval before execution in accordance with company policies.
Conduct test drives to verify system functionality and confirm repair outcomes.
Provide excellent customer service by managing difficult situations transparently and urgently, communicating promptly and professionally, and escalating concerns when appropriate.
Complete repair documentation, scan reports, and final billing before leaving the service location in accordance with MCP guidelines.
Meet established productivity, quality, and compliance standards.
Care for, maintain, and secure ATE-issued tools, equipment, PPE, and vehicles.
Stay current on ATE and OEM protocols through required training, Champions Connect updates, and continuing education.
Participate in team meetings and training sessions as assigned.
Perform additional duties as assigned.