Front Desk Clerk - Dental Clinic

Henry Ford Health•Detroit, MI

About The Position

The Front Desk Clerk provides administrative and clerical support in a fast-paced medical setting and serves as the first point of contact for patients and visitors. The role supports healthcare providers, patients, and the broader team by helping maintain efficient daily operations, accurate documentation, and a positive patient experience. The position is part of a collaborative Henry Ford Health team focused on delivering care in a welcoming setting.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information, insurance authorizations, and precertifications.
  • Complete medical record release requests and schedule or confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile daily reports and deposits for accuracy.
  • Provide general office and clerical support to the assigned area.
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