Associate (SAPT)-Lane Bryant

KnitWell Group•Hoffman Estates, IL
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to achieving Company goals. The role represents the brand through fashion and product knowledge, integrates the OMNI experience, and helps create a warm and welcoming environment. Associates use strong written and verbal communication skills to serve customers and support store operations. This is a regular, part-time position at Store 6704-Poplar Creek Crossing in Hoffman Estates, Illinois. The stated pay range is $15.00–$15.25 per hour.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally adjust or move objects weighing up to 50 pounds with assistance as available.
  • Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customer needs and wants through intentional, curious, and confident conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, as well as local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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