Associate (SAPT)-Lane Bryant

Knitwell Group•Monroe, OH
•$11 - $12•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement and contributing to the achievement of company goals. Associates create a warm and welcoming environment, communicate effectively, represent the brand through fashion and product knowledge, and seamlessly integrate the OMNI experience. The role includes helping customers identify products and fit, supporting store operations, prioritizing tasks around customer and business needs, and maintaining a safe environment while following company policies and applicable employment laws.

Requirements

  • Strong written and verbal communication skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures, garment racks, mannequins, shipment boxes, or merchandise weighing up to 25 pounds in all directions; occasionally move objects or merchandise weighing up to 50 pounds in all directions with assistance as available.
  • Frequently retrieve merchandise above shoulder level, potentially using a ladder up to 12 feet; occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience, with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share information about current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and advancement opportunities across the company’s brands.
  • Community impact through philanthropic partnerships.
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