Associate (SAPT)-Lane Bryant

KnitWell Group•Clinton Township, MI
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to achieving Company goals. The role represents the brand through fashion and product knowledge, integrates the OMNI experience, and helps customers find products that inspire confidence and self-expression. The Associate identifies customer needs through intentional conversation, uses company resources to support the brand experience and build enduring customer relationships, and shares current products, fit, and fashion trends. The role also supports operational needs, prioritizes tasks to serve customers and the business, protects company assets, maintains a safe work environment, and follows company policies and applicable employment laws.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions.
  • Occasionally adjust or move objects or merchandise weighing up to 50 pounds in all directions, with assistance when available.
  • Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Occasionally replace overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, as well as local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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