Associate Store Manager

QVC•Wayne, PA

7d•Onsite

About The Position

The Associate Store Manager at Ballard Designs supports retail operations and leads a team in delivering an inspiring guest shopping experience. The role focuses on recruiting and retaining talent, promoting the brand, guiding company programs, increasing sales, and ensuring the store exceeds expectations. The position is onsite at the Wayne, Pennsylvania location and reports to the Store Leader. Relocation assistance is not available.

Requirements

Availability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to lift and mobilize medium to large items weighing up to 50 pounds.
Proficiency with Microsoft Word, Excel (including maintaining complex spreadsheets), Outlook, Workday, Kronos, and POS systems.

Nice To Haves

Three or more years of management experience in the specialty retail industry; this experience is not required.

Responsibilities

Train Sales Associates on product knowledge, primary product characteristics, and the benefits of the store's product assortment.
Lead sales generation and store operations, including human resources responsibilities, to support guest satisfaction, productivity, profitability, and execution of company procedures.
Develop plans to improve EBITDA and create an exceptional place to work and shop by delivering a strong guest experience.
Partner with the Store Leader to develop strategies that increase sales and guest loyalty through Design Services, the Ballard Designs Private Label Credit Card, community outreach, and corporate and regional events.
Recruit and train team members for open positions.
Promote the Ballard Designs brand and ensure the team exemplifies brand values, standards, and experiences.