Associate Store Manager

QVC • Wayne, PA

5d • Onsite

About The Position

QVC Group is a live social shopping company with six retail brands, including QVC, HSN, and its four Cornerstone brands: Ballard Designs, Frontgate, Grandin Road, and Garnet Hill. The Cornerstone brands offer home and apparel lifestyle products. The Associate Store Manager supports Ballard Designs’ retail expansion by hiring and retaining talent, delivering an inspiring guest shopping experience, promoting the brand, and ensuring the team exemplifies its values and standards. The role guides company programs, increases sales, and helps the store exceed expectations.

This is an onsite role based daily at the Wayne, Pennsylvania location. The Associate Store Manager reports to the Store Leader. Store hours are Monday through Thursday, 10 a.m.–6 p.m.; Friday and Saturday, 10 a.m.–7 p.m.; and Sunday, noon–6 p.m. Relocation assistance is not available.

Requirements

• At least 3 years of management experience in the specialty retail industry; the posting notes this is not required.
• Proficiency with Microsoft Word, Excel (including maintaining complex spreadsheets), Outlook, Workday, Kronos, and POS systems.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and mobilize medium to large items weighing up to 50 pounds.

Responsibilities

• Deliver Sales Associate training, including product knowledge, product characteristics, and the benefits of the product assortment.
• Lead the team in sales generation and store operations, including human resources responsibilities, to support guest satisfaction, productivity, profitability, and execution of company procedures.
• Improve EBITDA by helping create an excellent place to work and shop and delivering an exceptional guest experience.
• Partner with the Store Leader to develop strategies that increase sales and guest loyalty through store programs, including Design Services, the Ballard Designs Private Label Credit Card, community outreach, and corporate and regional events.
• Recruit and train team members for open positions.
• Promote the Ballard Designs brand and ensure the team reflects its brand values, standards, and experiences.

Benefits

• Competitive compensation
• Paid time off
• Employee assistance program
• Parental leave
• Paid volunteer hours
• Company discounts
• Health care benefits starting on day 1
• 401(k)
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed