Associate Store Manager

JCrew•Park City, UT

About The Position

The Associate Store Manager is a key member of the store leadership team, responsible for supporting profitability through genuine customer connections, brand loyalty, and community engagement. The role owns a designated area of the business and helps maintain operational excellence by stepping into other roles as needed. In partnership with the Store Director, the Associate Store Manager supports the store’s overall business, develops the team, and helps deliver strong customer service and results.

Requirements

At least 3 years of full-time retail management experience with a similar scope.
Passion for supporting the brand, customers, and teams.
Current awareness of fashion trends and industry developments.
Teamwork, flexibility, and courtesy when carrying out tasks.
Ability to innovate and champion new ideas while navigating uncertainty and demonstrating strong problem-solving skills.
Scheduling flexibility, including nights, weekends, and holidays.
Ability to bend, reach, and stretch for product, and to lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

Collaborate with the Store Director as a shared business owner, contributing to all aspects of the brand while maximizing profitability.
Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
Manage store operations, systems, and technology while ensuring accountability.
Support the Store Director with recruiting, training, and development efforts.
Partner with the Store Director and management team to foster a collaborative working environment for associates.
Keep the team on track to exceed goals and provide best-in-class customer service.
Develop innovative ways to engage the community and build loyalty through events.
Step into a variety of sales-floor roles as needed.
Provide immediate feedback and coaching to maximize team performance.