Associate Specialist, Health Information Management

Ensemble Health Partners • Westwood, NJ

1d • Onsite

About The Position

Ensemble is seeking an entry-level Medical Records/Health Information Management Specialist to work onsite at Ardent - Pascack Valley in Westwood, New Jersey. The role handles discharge paperwork from Pascack Valley and Mountainside and supports timely medical-record analysis and chart completion. The position pays $18.65–$19.90 per hour based on experience and has a shift of 8:00 a.m.–4:30 p.m.

The specialist reviews electronic medical records, tracks and follows up on missing documentation, creates and assigns charting deficiencies, and manages analysis-specific work queues. The role also updates an unbilled spreadsheet, follows established company standards and system workflows, identifies and escalates problems, and documents workflow changes. This is an independent, computer-focused position involving communication with department leaders, providers, patients, and other parties, both virtually and in person.

Requirements

• Must earn the CRCR certification within 9 months of joining.
• Must be a self-starter who is organized and can work well under time-sensitive deadlines.
• Must demonstrate inquisitiveness and openness to innovation, including AI, to explore improved processes and reduce friction.
• Must be experienced with Microsoft Office and Teams.

Nice To Haves

• Knowledge of CMS and Joint Commission regulations.
• EMR experience.
• Healthcare revenue cycle experience, preferably in acute-care facility HIM.
• Medical field experience.
• Experience with chart analysis.
• Ability to communicate virtually and in person with department leaders.

Responsibilities

• Complete analysis and reanalysis of records accurately and on time.
• Complete accounts from the EMR Waiting for Documentation and Missing Document work queues when missing documentation is received.
• Follow up with ancillary and nursing departments regarding missing documentation.
• Follow up with providers regarding missing documentation or dictation that is preventing an account from being coded.
• Update the unbilled spreadsheet with the status of missing documentation and send it to management.
• Review documentation in electronic medical records, create appropriate charting deficiencies in the deficiency management system, and assign deficiencies to the appropriate providers.
• Actively manage electronic and manual analysis-specific work queues to ensure timely analysis and chart completion.
• Follow company standards, policies, and system workflow guidelines when adding or reassigning accounts to work queues.
• Identify systematic problems and route them to the Manager for facility resolution.
• Promptly report issues and trends that do not comply with facility or corporate policies and standards.
• Document workflows, including alterations, modifications, and changes arising from implemented or enhanced processes.
• Field calls from patients and other parties.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package, including healthcare, time off, retirement, and well-being programs.
• Tuition reimbursement.
• Paid professional certifications.
• Bonus incentives and quarterly and annual incentive programs.
• Career advancement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed