Associate Specialist, Health Information Management
About The Position
Ensemble is seeking a Medical Records/Health Information Management Specialist to work onsite at Ardent – Pascack Valley in Westwood, New Jersey. The role handles discharge paperwork for Pascack Valley and Mountainside and supports timely medical-record analysis and chart completion. It is described as an entry-level career opportunity. The position pays $18.65–$19.90 per hour, based on experience, and has an 8:00 a.m.–4:30 p.m. shift. The specialist reviews electronic medical records, follows up on missing documentation with clinical departments and providers, manages analysis work queues, and tracks account status. The role also documents workflows, identifies process or policy issues, and escalates them to management. CRCR certification is required within nine months of an unspecified event in the posting. Ensemble describes its work as technology-enabled revenue cycle management for health systems and emphasizes customer service, innovation, and excellence. The company offers a comprehensive benefits package, professional development and certification opportunities, tuition reimbursement, and incentive programs.
Requirements
- Must be a self-starter, organized, and able to work independently and meet time-sensitive deadlines.
- Must be inquisitive and open to innovation, including the use of AI to explore improved processes and reduce friction for patients and clients.
- CRCR certification is required within nine months; the posting does not specify the event from which the nine-month period begins.
- Must reside and be authorized to work in the United States.
Nice To Haves
- Knowledge of CMS and Joint Commission regulations.
- EMR experience.
- Healthcare revenue cycle experience, including acute-care facility HIM experience.
- Medical-field experience.
- Experience with Microsoft Office and Teams.
- Chart analysis experience.
Responsibilities
- Complete analysis and reanalysis of records accurately and on time.
- Complete accounts in the EMR Waiting for Documentation and Missing Document work queues when missing documentation is received.
- Follow up with ancillary and nursing departments regarding missing documentation.
- Follow up with providers regarding missing documentation or dictation that prevents an account from being coded.
- Update the unbilled spreadsheet with the status of missing documentation and send it to management.
- Review electronic medical record documentation, create charting deficiencies in the deficiency management system, and assign them to the appropriate providers.
- Actively manage electronic and manual analysis-specific work queues to support timely analysis and chart completion.
- Follow company standards, policies, and system workflow guidelines when adding and reassigning accounts to appropriate work queues.
- Identify systematic problems and route them to the Manager for facility resolution.
- Promptly report issues and trends that do not comply with facility or corporate policies and standards.
- Document workflows, including alterations, modifications, and changes associated with processes being implemented or enhanced.
- Communicate virtually and in person with department leaders and field calls from patients and other parties.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, including healthcare, time off, retirement, and well-being programs.
- Paid certifications and professional certification opportunities.
- Tuition reimbursement.
- Quarterly and annual incentive programs.
- Career advancement and professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
