Associate Solutions Engineering Program Manager

Verkada • San Mateo, CA

6d • $135,000 - $150,000 • Onsite

About The Position

Verkada is seeking an Associate Solutions Engineering Program Manager to lead and mentor Associate Solutions Engineers (ASEs) through their technical training journey. The role oversees the development and delivery of training programs that build hands-on expertise in computer networking, cloud architecture, and physical security, and ensures ASEs gain the skills and experience needed to build technical solutions. The Program Manager also works with experienced Solutions Engineers to make mentorship and guidance an integral part of the program.

This position is based onsite in Verkada’s San Mateo office and is not hybrid or remote. The role includes managing training progress and program logistics, developing ASEs’ technical and communication skills, and reporting on program performance and opportunities for improvement.

Requirements

• At least 2 years of experience in solutions engineering, program management, or technical enablement.
• Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong communication and interpersonal skills, with the ability to inspire and guide early-career engineers.
• Ability to thrive in a fast-paced, dynamic environment with accountability and adaptability.
• Passion for technology, education, and continuous improvement.
• Must be independently authorized to work in the United States; Verkada cannot sponsor or take over sponsorship of an employment visa for this role.

Nice To Haves

• Previous experience in technical training or mentorship.

Responsibilities

• Oversee the daily activities of the ASE training program and ensure ASEs meet learning milestones in cloud infrastructure, networking, and physical security.
• Collaborate with Solutions Engineering leaders and trainers to develop and refine training content in response to the company’s technical needs.
• Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on career paths.
• Coordinate hands-on technical projects that give ASEs experience with Verkada’s product suite and designing and implementing security solutions.
• Support ASEs’ development of communication and presentation skills so they can engage with customers and deliver technical solutions.
• Manage program logistics, including scheduling, cohort management, travel, and tracking progress in technical certifications and soft-skill development.
• Facilitate ASE engagement with Solutions Engineering mentors and track the success of those relationships.
• Report regularly on ASE program performance and identify areas for growth and improvement.

Benefits

• Healthcare plans with employee premiums fully covered under at least one plan and 80% of family premiums covered under all plans.
• Nationwide medical, vision, and dental coverage.
• Health Savings Account (HSA) with annual employer contributions and Flexible Spending Account (FSA).
• Expanded mental health support.
• Paid parental leave and fertility benefits.
• Paid holidays, firmwide extended holidays, flexible PTO, and personal sick time.
• Professional development stipend.
• Fertility stipend.
• Wellness and fitness benefits.
• Healthy lunches provided daily.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed