Associate Solution Engineer
Appian Corporation
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Posted:
May 1, 2023
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Other
About the position
The Associate Solution Engineer role at Appian is a technical position that requires exceptional problem-solving skills and the ability to communicate solutions effectively. The successful candidate will work closely with customers to improve the availability, performance, functionality, and security of the Appian platform. This role requires flexibility to provide after-hours support and a Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program. Appian offers growth and development opportunities, including an in-house Appian MBA program for new managers, Appian University, and tuition reimbursement for those seeking to further their education.
Responsibilities
- Provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent problem solving and a talent for identifying creative solutions
- A desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)
Requirements
- Exceptional customer interaction skills (verbal/written)
- Excellent problem solving skills and ability to identify creative solutions
- Desire to work closely with customers to lead continual improvement in the availability, performance, functionality, and security of the platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)
- Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program with a history of academic success (Distinction average required)
- Nice-to-have experience in programming/scripting (e.g. Java, Perl, Ruby, C#, PHP), RDBMS platforms (e.g. MySql, Oracle, SQL Server), and systems administration (e.g. Linux, Windows)