Associate, Social Media Lead
About The Position
Galaxy Digital Inc. is seeking a Social Media Lead to manage and advance the firm’s social media presence across corporate, business, and executive channels. Reporting to the Head of Investor Relations and working closely with Marketing & Communications, this role drives day-to-day execution of Galaxy’s corporate social media strategy, contributes to editorial planning and publishing, and strengthens the firm’s presence across key platforms. The role supports Galaxy’s corporate narrative and communications with investors, clients, employees, and other audiences, and helps maintain a credible, informed, and consistent presence on X, where retail shareholders, clients, and other market participants follow firm conversations. The position also supports firmwide internal communications by building, maintaining, and disseminating information through Galaxy’s intranet. The ideal candidate is a digitally fluent, exceptional writer with strong business instincts who can translate complex topics into accessible content. They will combine strategic judgment with hands-on execution and take ownership of the details, workflows, and relationships needed to deliver consistently in a fast-moving, high-expectation environment.
Requirements
- At least 5 years of experience in social media, digital communications, corporate communications, or related roles.
- Proven ownership of brand or executive social channels, with strong knowledge of X and LinkedIn and an understanding of how audiences and content expectations differ across platforms.
- Exceptional writing and editing skills, sound editorial judgment, and the ability to simplify complex business and market topics without sacrificing accuracy.
- Strong interest in financial markets, investing, technology, digital assets, and AI and data center infrastructure.
- Understanding of diverse social media audiences, including retail shareholders, clients, and other external stakeholders, and the ability to tailor communications appropriately.
- Excellent organization, attention to detail, discretion, and ability to manage multiple priorities and tight deadlines while collaborating effectively.
- Ability to earn the confidence of senior executives and collaborate effectively with Investor Relations, Marketing & Communications, business teams, Legal, and Compliance.
- Analytical and solutions-oriented approach, with experience using social metrics and audience insights to improve effectiveness.
Nice To Haves
- Experience in investment banking, alternative asset management, financial services, technology, digital assets, or another fast-paced, high-performance organization.
- Public company experience.
- Prior digital asset experience.
- Experience managing intranet content, internal communications channels, or content management systems.
- Experience working with creative partners.
- Familiarity with paid social, analytics platforms, and AI-enabled marketing tools.
Responsibilities
- Drive execution of Galaxy’s corporate social media strategy across corporate, business, and executive channels, especially X and LinkedIn, in partnership with Investor Relations and Marketing & Communications.
- Support editorial planning and the coordinated corporate social media calendar; manage publishing, monitoring, approval workflows, and daily channel operations.
- Draft, edit, and coordinate clear, timely, platform-native content about Galaxy’s businesses, priorities, market insights, research, corporate news, events, and people.
- Monitor social conversations, audience sentiment, and emerging themes, and identify opportunities to provide context, clarify the firm’s positioning, and communicate thoughtfully.
- Promptly escalate shareholder-related, reputational, and other sensitive social media issues to Investor Relations and Marketing & Communications as appropriate.
- Partner with Investor Relations on shareholder-facing messaging, earnings-related social content, key milestones, and consistent articulation of Galaxy’s investment thesis.
- Work with business leaders and subject matter experts to translate developments across digital assets, trading, asset management, digital infrastructure, and AI data centers into accessible communications.
- Support executive social media strategy and execution, including editorial planning, drafting, editing, publishing coordination, approvals, and identifying timely engagement opportunities.
- Coordinate content review and approval with Investor Relations, Legal & Compliance, and relevant business stakeholders, ensuring required approvals and applicable regulatory and internal policy requirements are met before publication.
- Partner with internal and external creative teams on graphics, video, and multimedia content, providing editorial and creative direction.
- Plan and optimize organic and paid social initiatives, monitor performance and audience insights, and turn analytics into actionable recommendations.
- Build and maintain the firmwide intranet as a hub for internal news, business updates, resources, and announcements; coordinate with stakeholders to keep information accurate, current, accessible, and effectively distributed.
- Strengthen governance, reporting, and workflows to support consistent brand voice, responsive execution, and high standards across channels and teams.
- Champion thoughtful AI adoption and use AI tools, including generative AI, automation platforms, and data copilots, to improve productivity, decision-making, output quality, and business outcomes.
Benefits
- Competitive base salary and discretionary bonus
- Hybrid/flexible working arrangements
- Flexible paid time off
- 3% 401(k) company contribution
- Company-paid health and protective benefits for employees, partners, and other dependents
- Generous paid parental leave
- Competitive family planning benefits for US employees
- Opportunities to learn about the crypto industry
- Smart, entrepreneurial, and fun colleagues
- Free daily snacks and weekly breakfasts/lunches
- Employee Resource Groups
- Free coaching and counseling sessions through Headspace
- Annual bonus and equity incentives as part of the company’s total compensation philosophy
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
