Associate, Service | July 2027 Start

GLG • New York, NY

1d • Onsite

About The Position

GLG is seeking Associates to deliver best-in-class client service in a performance-driven, merit-based, and team-oriented environment. Associates help drive GLG’s Insight Network by working directly with leading financial services firms, consultancies, and corporations to connect them with relevant first-hand expertise. The role offers onboarding, apprenticeship, and training, followed by continued coaching and mentoring. Associates develop skills in project delivery, client relationship-building, expert engagement, project management, and communication, and take ownership of projects and client interactions within their first few months.

The position is suited to someone with natural curiosity, critical-thinking ability, and a competitive, client-focused mindset. Associates work in a fast-paced, highly collaborative environment with colleagues around the world. Strong individual contributors may have the opportunity to become people managers and lead future Associates.

The position is listed as an onsite role. Compensation includes an annual base salary of $75,000 and uncapped, performance-linked variable compensation; full-year compensation can exceed $90,000. Actual compensation depends on factors including skills, experience, certifications, and work location.

Requirements

• Bachelor’s degree or higher; a bachelor’s degree is required.
• 0–3 years of work experience in client-facing, sales, or account-management roles.
• Demonstrated critical-thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
• Receptiveness to close coaching and feedback.
• Ability to multitask and prioritize effectively while maintaining attention to detail.
• Hustle and tenacity, with a willingness to go above and beyond to delight clients.
• Appreciation for data and understanding of numbers.
• Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

• Engage with clients daily to build relationships, provide tailored support, and deploy solutions that help clients achieve their goals.
• Own client projects from start to finish, including scoping projects, finding or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
• Collaborate with colleagues, managers, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
• Uphold GLG’s compliance framework and company values.
• Build client relationships and provide responsive service while developing account-management and commercial skills.
• Work with clients and experts through frequent communication, including phone-based outreach.

Benefits

• Comprehensive medical, dental, and vision coverage effective on the first day of employment.
• Flexible paid time off with no predetermined vacation-time limits, plus 10 company holidays.
• 401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
• Tuition reimbursement for eligible courses, including language-skills courses.
• Paid parental leave.
• Adoption and surrogacy reimbursement.
• Free wellbeing support through the Calm app, Maven, and EAP.
• Free long-term therapy and counselling assistance through Pathways.
• Other work perks and benefits based on final job location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level