Associate Service Technician, Goose Island

Lucid Motors•Chicago, IL

About The Position

Lucid is creating mobility experiences through innovation, using proprietary technology and software-defined vehicle architecture to develop electric vehicles that combine performance, sustainability, design, and engineering. The Associate Service Technician focuses on preparing Lucid vehicles for customer delivery by performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs. The role requires attention to detail, a commitment to positive customer experiences, and the ability to solve problems in a fast-paced environment. ASE certifications are expected within 6–8 months of hire; Lucid reimburses costs associated with successful completion. The technician may work remotely and support the mobile service team as needed, with travel potentially required. The position also involves learning high- and low-voltage systems and collaborating with service-team members and customers.

Requirements

Be at least 18 years old.
Have 1–3 years of experience in automobile repair environments.
Be able to learn high- and low-voltage processes.
Have customer-facing experience and excellent written and verbal communication skills.
Be able to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
Be willing to complete Lucid-provided CPR training after hire.
Have a valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost associated with successful completion.

Nice To Haves

Prior experience with Pre-Delivery Inspections (PDI).
Previous experience with electric-vehicle diagnosis and repair.
Knowledge of basic electronic principles.
Willingness to obtain ASE certifications and additional required licenses (A4, A5, A6, A7) under Lucid’s Career Framework.
EPA 609 Certification, or willingness to obtain it upon hire.

Responsibilities

Perform basic repairs on Lucid vehicles, including removing and replacing parts, body adjustments, tire and wheel exchanges, and functionality testing.
Conduct test drives and administer work orders for vehicles being prepared for delivery.
Use the appropriate software suite to document vehicle interactions completely and accurately.
Perform software updates on vehicles undergoing inspection as needed.
Communicate and collaborate with service-team members, including advisors and managers, as well as customers.
Learn high- and low-voltage systems and processes.
Provide detail services and perform Pre-Delivery Inspections on vehicles.
Support the mobile service team as needed; travel may be required.
Complete other duties as assigned.