Associate Service Technician, Goose Island

Lucid Motors • Chicago, IL

3d

About The Position

The Associate Service Technician performs Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customer delivery. The role calls for a passion for sustainable transportation and the ability to solve problems in a fast-paced environment. ASE certifications are expected within 6–8 months of hire; Lucid reimburses costs associated with successful completion. The technician may work remotely and support the mobile service team as needed, with travel potentially required.

Requirements

• Be at least 18 years old.
• Have 1–3 years of experience in automobile repair environments.
• Be able to learn the high- and low-voltage process.
• Have customer-facing experience and excellent written and verbal communication skills.
• Be able to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
• Be willing to complete Lucid-provided CPR training after hire.
• Have a valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.
• Obtain ASE certifications within 6–8 months of hire; Lucid reimburses costs associated with successful completion.

Nice To Haves

• Prior experience with Pre-Delivery Inspections (PDI).
• Previous experience with EV diagnosis and repair.
• Knowledge of basic electronic principles.
• Willingness to obtain ASE Certification per Lucid's Career Framework and additional required licenses (A4, A5, A6, A7).
• EPA 609 Certification, or willingness to obtain it upon hire.

Responsibilities

• Perform basic repairs on Lucid vehicles, including removing and replacing parts, body adjustments, tire and wheel exchanges, functionality testing, and test drives.
• Administer work orders for vehicles being prepared for delivery.
• Use the appropriate software suite to document vehicle interactions completely and accurately.
• Perform software updates on vehicles undergoing inspection as needed.
• Communicate and collaborate effectively with service-team members, including advisors and managers, as well as customers.
• Learn high- and low-voltage systems and processes.
• Demonstrate attention to detail and a commitment to positive client experiences.
• Work remotely and support the mobile service team as needed; travel may be required.
• Complete other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life and disability coverage.
• Paid time off.
• Paid holidays.
• Paid sick leave.
• 401(k) retirement plan.
• Eligible employees may participate in Lucid's equity program and/or a discretionary annual cash incentive program.
• Hourly/non-exempt employees accrue up to 120 hours of paid time off; salaried/exempt employees accrue up to 160 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed