Service Technician, Goose Island ( 2nd Shift )

Lucid Motors • Chicago, IL

3d

About The Position

As a Service Technician, you will diagnose, maintain, and repair Lucid Motors vehicles. You will apply your automotive and electric-vehicle knowledge, creatively solve problems in a fast-paced environment, and contribute to positive customer experiences. ASE certifications are expected within 6–8 months of hire; Lucid will reimburse costs associated with successful completion.

Requirements

• 2–5 years of experience as an automotive service technician, including prior electric-vehicle or hybrid-electric-vehicle diagnosis and repair.
• Knowledge of high-voltage systems, low-voltage systems, and electric-vehicle powertrains.
• Customer-facing experience with excellent written and verbal communication skills.
• Ability to use applications such as Microsoft Office and learn proprietary DMS software.
• EPA 609 Certification.
• Willingness to complete Lucid-provided CPR training after hire.
• Valid driver's license with no suspensions within the past year.
• Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.
• Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost of successful completion.

Nice To Haves

• ASE certifications A4, A5, A6, A7, A8, L3, or L4 (ADAS).
• Experience in luxury automobile repair environments.

Responsibilities

• Repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
• Maintain a high level of knowledge of high-voltage, low-voltage, and general electric-vehicle systems.
• Follow correct repair-order documentation procedures, including the Three C's.
• Use the appropriate software suite to completely document customer vehicle interactions.
• Communicate and collaborate effectively with service-team members, including advisors and managers, as well as customers.
• Demonstrate and teach learned technical skills and knowledge to others.
• Show attention to detail and a commitment to positive client experiences.
• Work remotely and support the mobile service team as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life and disability coverage.
• Paid time off.
• Paid holidays.
• Paid sick leave.
• 401(k) retirement plan.
• Eligible employees may participate in the company's equity program and/or a discretionary annual cash incentive program.
• Lucid reimburses costs associated with successfully completing required ASE certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed