Associate Route Merchandiser

Continental Services • Auburn Hills, MI

3d

About The Position

As a Union Associate Route Merchandiser, you will service and merchandise vending machines and markets, deliver OCS orders, and help maintain equipment cleanliness. You will provide customer service, use a company vehicle and company-owned tablet or phone, maintain accurate inventory records, rotate products and check expiration dates, and accurately account for route proceeds. The role includes an 8–12 week on-the-job training program and may include training new Route Merchandisers depending on regional needs.

The schedule is Monday through Friday, 6:30 AM to 2:30 PM. This position is located at Stellantis AH. Compensation is $20.00 per hour.

Requirements

• High school diploma or GED.
• Valid driver's license with a clean driving record; must meet all DOT requirements and pass a comprehensive background and driving history check.
• Strong communication and customer service skills, including the ability to read, speak, and understand English.
• Proficiency with computers, iPads, GPS technology, and basic inventory systems.
• Ability to operate pallet jacks if applicable to the region.
• Results-oriented and adaptable, able to balance business needs with customer requests, consistently follow through, and quickly apply new information.
• Detail-oriented and professional, comfortable with structured environments and routine tasks, and able to follow written and verbal instructions.
• Strong visual merchandising abilities and commitment to a clean, organized, and welcoming product presentation.

Nice To Haves

• Prior experience in delivery, route driving, merchandising, or customer service.
• Ability to operate box trucks.

Responsibilities

• Maintain accurate inventory levels across beverages, pre-packaged foods, fresh items, and snacks.
• Count, record, and order inventory according to established protocols, including completing full inventory counts as required.
• Restock shelves, coolers, coffee stations, and other displays; rotate products and follow inventory tracking procedures.
• Remove, document, and properly handle outdated or rejected merchandise.
• Safely load and unload products using proper lifting techniques and equipment.
• Deliver merchandise using a company vehicle and ensure perishable items are handled and refrigerated appropriately during transit and stocking.
• Optimize route efficiency to reduce drive time and improve productivity.
• Check that coolers and refrigeration units maintain proper temperatures and report deviations.
• Collect money from kiosks and vending machines, follow cash-handling and loss-prevention protocols, and accurately record transactions.
• Monitor and report unusual or concerning activity related to safety, security, or potential misconduct.
• Clean coffee machines, microwaves, coolers, shelves, racks, counters, floors, windows, and surrounding areas.
• Inspect product quality and appearance, report stale or defective items, and conduct a final walk-through to ensure standards are met.
• Initiate service requests when equipment issues require technical support.
• Provide training to new Route Merchandisers when needed based on regional needs.
• Successfully complete an 8–12 week on-the-job training program.
• Perform additional assignments and projects as needed.

Benefits

• Union-represented team members have access to a comprehensive benefits package as defined in the collective bargaining agreement, which may include health insurance, paid time off, retirement plans, and other negotiated benefits. Eligibility, coverage, and contributions are defined in the applicable CBA.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED