Associate Property Manager, Multifamily

Cushman & Wakefield•Las Vegas, NV

9d•Onsite

About The Position

The Associate Property Manager is responsible for maintaining the Villas at Viking Road community to a market-ready standard and ensuring a high level of service. The role assists the Regional Property Manager with overall building operations and helps build and motivate a high-performing on-site team to maximize property performance. It oversees a broad range of property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The position provides customer service and communication to residents and prospects, supports leasing and marketing goals, and helps maintain resident satisfaction, renewals, revenue, reputation, and profitability. The Associate Property Manager supervises daily on-site operations, maintains resident files and community finances, and hires, coaches, and supports staff. The role is based in a professional office environment and also requires travel between properties and buildings in varying weather conditions.

Requirements

At least 3 years of property management experience.
At least 1 year of management experience.
High school diploma, GED, or technical or vocational school education required.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage and supervise a team.
Ability to travel between properties and buildings in varying weather conditions.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Assist the Regional Property Manager with overall building operations.
Ensure the community runs smoothly in a fast-paced environment.
Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to enhance satisfaction and support renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model the Cushman & Wakefield mission and lead by example.
Supervise day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach on-site staff as needed, and maintain an effective team.
Maintain resident files according to company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities among staff and support goal-setting and performance improvement.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may have access to flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay; the stated compensation range is $21.67–$25.49.