Associate Property Manager, Multifamily

Cushman & Wakefield•Chicago, IL

11d•Onsite

About The Position

Associate Property Managers maintain multifamily communities to a market-ready standard and provide a high level of service. They help build and motivate high-performing teams to maximize property performance. The role assists the Regional Property Manager with overall building operations and oversees community operations, staff, resident service, leasing, and financial performance. The position operates in a professional office environment and involves travel between properties, including in varying weather conditions.

Requirements

At least 3 years of property management experience.
At least 1 year of management experience.
High school diploma, GED, or technical or vocational school education required.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Assist the Regional Property Manager with the overall operations of the building.
Ensure the smooth running of the community in a fast-paced environment.
Oversee maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork to company standards.
Track and evaluate advertising and client traffic.
Model the Cushman & Wakefield mission and lead by example.
Supervise day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach on-site staff as needed to maintain an effective team.
Maintain residents’ files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to ensure leasing and marketing goals are met.
Identify leasing opportunities among staff, set goals, and work to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Competitive pay.