Associate Property Manager, Multifamily

Cushman & Wakefield•Chicago, IL

12d•$34 - $40

About The Position

Associate Property Managers maintain multifamily communities to a market-ready standard while providing a high level of service. They assist the Regional Property Manager with overall building operations and help build and motivate high-performing teams to maximize property performance. The role oversees day-to-day on-site operations and the community’s maintenance, capital improvements, leasing, budgeting, reporting, collections, marketing, renewals, service contracts, and expense control. It also involves resident and prospect communication, staff supervision and coaching, and maintaining company standards and procedures.

Requirements

High school diploma, GED, or technical or vocational school credential required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Assist the Regional Property Manager with the overall operations of the building.
Ensure the smooth operation of the community in a fast-paced environment.
Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork according to company standards.
Track and evaluate advertising and client traffic.
Model the Cushman & Wakefield mission and lead by example.
Supervise day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain resident files according to company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify staff leasing opportunities, set goals, and improve team members’ performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
Eligible employees may receive paid and unpaid time away from work.