Associate Program Manager

Flexport•New York City, NY

19d•Onsite

About The Position

Flexport's Enablement team runs the programs and documentation that keep the whole company informed globally, with a heavy focus on our sales team. We’re looking for someone to run those programs day to day — from the documentation Flexport relies on across the org to a brand-new onboarding experience for our Account Executives (AEs). You’ll own the AMER Leadership Development Rotational Program and support two of Enablement’s other biggest programs: AE onboarding and ongoing sales excellence, alongside knowledge management and documentation across Flexport. You’ll work closely with sales leadership, get regular exposure to Flexport’s C-suite, and grow your scope as the Enablement team grows.

Requirements

2-3 years of experience in program management, sales enablement, sales operations, marketing, or a related field, with a working knowledge of Flexport’s products and the logistics industry (or the ability to pick it up fast).
Excellent writing and communication skills. You can turn messy inputs into clear, useful documentation and summarize quickly.
Extremely organized, comfortable managing multiple projects at once, and able to move without a fully scoped brief.
Comfortable presenting to and partnering with senior leadership, including the C-suite.
Experience building training content or curriculum, and genuine enthusiasm for building decks, docs, and Confluence pages from scratch.
Skilled at driving adoption and buy-in for new programs. You don’t just build the thing, you get people to use it.

Responsibilities

Own the AMER Leadership Development Rotational Program, an ~18-month rotation that places new grads across a rotation of 2-3 departments alongside a dedicated AI training curriculum.
Support the AE onboarding program end-to-end: the six-week curriculum, the capstone graduation, and the tools that make ramping up stick.
Support day-to-day sales enablement for our AE team and help build the ongoing sales excellence program behind it, partnering with sales leadership to turn skill gaps into playbooks and training.
Support Confluence and Flexport’s documentation ecosystem: page structure, content standards, and a regular audit cadence, so information stays accurate and easy to find company-wide.
Stand up special projects fast, from product launches to market events, and become a go-to resource across the org.
Measure program impact and run feedback loops to continuously improve what you build.