Associate Program Manager

Walker-Miller Energy•Chicago, IL

8h•$66,000 - $80,250

About The Position

The Associate Program Manager supports the Senior Program Manager with program management activities, helps develop the broader program, and leads implementation of several channels to attract participants and energy-efficiency providers. The role exercises independent judgment in overseeing program channels and is accountable for meeting client requirements. Responsibilities include developing forecasts and production strategies, evaluating results and KPIs, determining operational adjustments, overseeing quality assurance, and managing key customer and partner relationships within established program objectives. The position supports production planning for kit and food bank channels, outreach, program evaluation, data accuracy, marketing, client and utility relationships, reporting, and the processing of energy-efficiency project paperwork. The role may include additional duties as management deems necessary. Travel within northern Illinois of up to 25% is required.

Requirements

Bachelor’s degree in business or a related field and at least 3 years of experience in the energy or energy-efficiency industry, or an Associate’s degree and at least 5 years of continuous experience in the energy or energy-efficiency industry.
Proven leadership abilities in a rapidly changing environment.
Proficiency in financial and project management.
Detail-oriented, with the ability to prioritize workload and delegate appropriate assignments to team members.
Flexibility to handle a wide variety of tasks and complete work in a timely manner in a fast-paced environment.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Strong data-entry skills for entering information in tracking systems and databases.
Ability to communicate effectively verbally and in writing.
Ability to analyze and interpret data and solve practical problems.
Reliable transportation.
Valid driver’s license.
Willingness to travel within northern Illinois up to 25%.
Ability to sit, stand, walk, talk, hear, and touch and handle tools or controls; frequently stand, walk, kneel, crouch, and/or crawl; and lift up to 30 pounds.

Nice To Haves

PMP certification.
Experience with Lean quality tools and/or Six Sigma.

Responsibilities

Embrace, operate, and lead within the company’s core values.
Lead the development and implementation of production plans to meet production goals for the kit and food bank channels.
Coordinate with the outreach manager to develop and implement an outreach plan supporting production plans for the kit and food bank channels.
Develop a comprehensive understanding of the program’s strategic direction and initiatives.
Assist in developing a QA/QC plan to ensure accurate program results and support good evaluation.
Coordinate with the Senior Program Manager and program evaluators to understand evaluation plans and communicate program procedures.
Manage cross-functional program relationships, including planning, assigning, completing, coaching, mentoring, and directing work as applicable.
Work with the marketing team to develop marketing campaigns, collateral, and case studies.
Support the broader team in ensuring data accuracy regarding project submission and completion.
Assist the client with idea generation and research on program options and projects to reach goals.
Support management of the utility relationship as required and serve as an advocate for the program.
Assist with preparing invoices and activity reports for the client, partner, or company management when the Senior Program Manager is unavailable.
Support processing energy-efficiency project paperwork through designated tracking systems.