Associate Program Manager

Resource Innovations•Newark, NJ

10d•Hybrid

About The Position

Resource Innovations is seeking an Associate Program Manager to join its growing team in New Jersey. This role supports program and project administration through reporting and workflow development, data analysis, customer service team support, program tracking, and administrative functions. The position helps maintain efficient payment operations, strong financial controls, and accurate accounting records. The Associate Program Manager manages program budgets, billing and payments; supports incentive processing and fulfillment; conducts reconciliations; maintains financial records and audit-ready documentation; and develops accurate, timely reports and operational procedures. The role works with Accounting, Incentive Processing, consultants, subcontractors, and other stakeholders to resolve operational and transactional issues, meet service expectations, and improve processes. Resource Innovations is a women-led energy transformation firm expanding clean energy solutions to help utilities address complex challenges, including load flexibility, electrification, and carbon reduction. The position is described as hybrid and is intended for someone who resides in New Jersey or is willing to relocate there.

Requirements

Reside in New Jersey or be willing to relocate to New Jersey.
At least 5 years of experience in project management, finance management, data analytics, accounting, or other business operations functions.
Be self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities.
Be process-oriented and focused on streamlining workflows and improving efficiency.
Be results-driven and able to collaborate across all levels of an organization to deliver commitments and meet objectives.
Work independently, take ownership of assigned tasks, propose solutions, and suggest improvements to reporting, tracking, and analysis processes.
Meet deadlines while adapting to shifting priorities and evolving business needs.
Have strong Microsoft Office skills, including Microsoft Excel skills such as creating pivot tables, writing formulas, and creating well-formatted charts and tables.
Have experience with proprietary CRM systems and reporting and visualization software.
Have experience developing spreadsheets and systems to track or analyze financial performance or other operational activities.
Be willing and able to quickly learn and improve software skills and knowledge.
Have strong written and verbal communication skills.
Have an interest in sustainability and a passion for making a meaningful environmental impact.
Have a degree in business, accounting, finance, or a related field.

Nice To Haves

Master's degree in business, accounting, finance, or a related field.
Experience with commercial and/or residential electric or natural gas utility energy efficiency programs.

Responsibilities

Develop and maintain budget tracking tools, financial reports, and reporting templates for monthly, quarterly, annual, and ad hoc program updates.
Manage program budgets, invoicing, billing, subcontractor payments, and funding allocations while monitoring expenditures against approved budgets.
Perform bank, accounts payable, and incentive payment reconciliations; investigate variances, unreconciled transactions, and payment exceptions; and drive issues through resolution.
Support end-to-end incentive processing and fulfillment, including batch preparation, payment review, validation, processing, fulfillment, and related accounting support.
Review incentive payment data and supporting documentation for accuracy, completeness, compliance, and timely fulfillment.
Coordinate with Accounting, Incentive Processing, consultants, subcontractors, and internal stakeholders to resolve transactional, payment, reconciliation, and operational issues.
Maintain accurate financial records, supporting documentation, and audit-ready files in compliance with internal controls and reporting requirements.
Develop, maintain, and validate internal and external reports to ensure data accuracy, integrity, and timely delivery.
Create, maintain, and collaborate on process documentation, standard operating procedures, and workflow guidance.
Monitor processing, reconciliation, and operational activities to ensure service-level expectations, deadlines, and business requirements are met.
Identify and implement process improvements, efficiency initiatives, and control enhancements to optimize workflows and improve customer, contractor, client, and stakeholder experiences.
Provide cross-functional operational and accounting support to maintain business continuity and manage changing priorities and workload demands.
Perform other duties as assigned.