Associate - Production FT (Gateway)

Goodwill San Antonio•Live Oak, TX
•$16 - $16

About The Position

The Production Associate loads and unloads donated goods, sorts textiles, and distributes donated goods for processing, shipping, or storage. The role also involves basic record keeping and other retail operations duties. The position is based at the Gateway location in Live Oak, Texas, with travel to various Goodwill locations. Shifts vary and may include days, nights, weekends, and holidays. This is a full-time position with an hourly pay range of $15.62 to $15.62. Goodwill San Antonio is a nonprofit social enterprise that funds employee and community programs through revenue generated by recirculating used goods. The organization focuses on fighting poverty and creating opportunity, and supports employee growth through development programs, health and well-being benefits, savings plans, paid time off, leadership development, tuition reimbursement, and other offerings.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Ability to meet the physical requirements of the position; two-person lifting of some heavy objects may be required.
  • Good verbal communication skills and ability to work effectively as part of a team to achieve mission goals.
  • For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

  • Greet donors and customers, accept donations, and issue donor receipts in a friendly and courteous manner.
  • Handle and sort donated goods into appropriate containers.
  • Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
  • Distribute donated materials to support the production workflow and for shipping or storage.
  • Restock supplies such as materials, boxes, barrels, and containers at work stations.
  • Sort and price donated items, garments, and hard-line goods with limited supervision; monitor and record production levels.
  • Tag, rotate, and place products on shelves according to guidelines.
  • Keep aisles clear of debris and remove obstructions from production and sales floors.
  • Keep work areas and facilities clean and organized, including sweeping, emptying trash cans, and disposing of trash appropriately.
  • Inform a Team Leader or Manager of possible safety hazards.
  • Follow housekeeping, loss prevention, inventory control, and compliance procedures.
  • Maintain regular, dependable attendance and punctuality.
  • Assist customers by greeting them, providing assistance, and responding to questions or concerns professionally and positively.
  • Help safeguard Goodwill team members and property from harm, damage, or theft.
  • Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.

Benefits

  • Health and well-being benefits
  • Savings plans
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
  • Personal financial education
  • Competitive base and bonus pay
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