Associate - Production FT (Cibolo)

Goodwill San Antonio•Cibolo, TX

1d•$16 - $16•Onsite

About The Position

The Production Associate loads and unloads donated goods, sorts textiles and other donated items, distributes materials for processing, shipping, or storage, performs basic record keeping, and completes other basic retail operations duties. The role includes receiving donations and assisting donors and customers, moving goods with a hand truck, supplying workstations, sorting and pricing products, and maintaining clean and safe production and sales areas. The position is full-time in Cibolo, Texas, with a schedule that varies across days, nights, weekends, and holidays, and travel to various Goodwill locations may be required.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Ability to meet the physical requirements of the position; some heavy objects may require two-person lifting.
Good verbal communication skills and ability to work effectively as part of a team to achieve mission goals.
For positions requiring driving, maintain a valid driver’s license and automobile insurance coverage and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

Greet donors and customers, accept donations at the donation station, and issue donor receipts courteously.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
Distribute donated materials for processing, shipping, or future storage to maintain the production workflow.
Restock supplies such as materials, boxes, barrels, and containers at workstations.
Sort and price donated items, garments, and hard lines with limited supervision; monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles clear of debris and remove obstructions from production and sales floors.
Keep work areas and facilities clean and organized, including sweeping, emptying trash cans, and disposing of trash appropriately.
Inform a Team Leader or Manager of possible safety hazards.
Follow loss-prevention, inventory-control, and compliance procedures.
Maintain regular, dependable attendance and punctuality.
Assist customers by greeting them, answering questions, and responding to concerns in a positive, professional, and friendly manner.
Help safeguard Goodwill team members and property from harm, damage, or theft.
Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior through the appropriate supervisor, Human Resources, or Ethics Hotline.