Associate - Production FT - (Summit)

Goodwill San Antonio•San Antonio, TX

2d•$16 - $16•Onsite

About The Position

The Production Associate loads and unloads donated goods, sorts textiles, and distributes donated goods for processing, shipping, or storage. The role also includes basic record keeping and other basic retail operations duties as assigned. The Production Associate welcomes donors and customers at the donation station, accepts donations, and issues receipts. The role involves handling, sorting, pricing, tagging, rotating, and stocking donated items; moving goods and materials; replenishing supplies for team members; and monitoring and recording production levels. The position supports clean, orderly, and safe work areas by removing debris and obstructions, sweeping, disposing of trash, maintaining housekeeping standards, and reporting potential safety hazards. The Associate follows loss prevention, inventory control, compliance, and ethics procedures, maintains dependable attendance, and provides friendly, professional customer service.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Ability to meet the physical requirements of the position; two-person lifting of some heavy objects may be required.
Good verbal communication skills and ability to work effectively as part of a team to achieve mission goals.
For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when driving a personal vehicle for company business.

Responsibilities

Greet donors and customers, accept donations at the donation station, and issue receipts courteously.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
Supply team members with materials and containers by walking workstations to identify and restock supplies.
Sort and price donated items, garments, and hard-line goods with limited supervision; monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles clear of debris and remove obstructions from production and sales floors.
Keep work areas and facilities clean and organized, including sweeping, emptying trash cans, and disposing of trash appropriately.
Inform a Team Leader or Manager of possible safety hazards.
Follow loss prevention, inventory control, and compliance procedures.
Maintain regular, dependable attendance and punctuality.
Greet, assist, and respond to customer questions or concerns in a positive, professional, and friendly manner.
Help safeguard Goodwill team members and property from harm, damage, or theft.
Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.