Associate - Production FT (Goliad)

Goodwill San Antonio•San Antonio, TX
•$16 - $16•Onsite

About The Position

The Production Associate loads and unloads donated goods, sorts textiles and other items, distributes donations for processing, shipping, or storage, and performs basic record keeping and retail operations duties. The role also provides customer service to donors and customers, maintains an orderly and safe work area, and supports Goodwill’s production workflow.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Ability to meet the physical requirements of the position; two-person lifting of some heavy objects may be required.
  • Good verbal communication skills and the ability to work effectively as part of a team to achieve mission goals.
  • For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

  • Greet donors and accept donations at the donation station; issue donor receipts in a friendly and courteous manner.
  • Handle and sort donated goods into appropriate containers.
  • Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
  • Distribute donated materials through the production cycle for processing, shipping, or future storage.
  • Walk work stations to identify and restock supplies, including boxes, barrels, and containers.
  • Sort and price donated garments and hard-line items with limited supervision, and monitor and record production levels.
  • Tag, rotate, and place products on shelves according to guidelines.
  • Keep aisles clear of debris and remove obstructions from production and sales floors.
  • Keep work areas and facilities clean and organized by sweeping, emptying trash cans, and disposing of trash appropriately.
  • Notify a Team Leader or Manager of possible safety hazards.
  • Follow loss-prevention, inventory-control, and compliance procedures.
  • Maintain regular, dependable attendance and punctuality.
  • Greet, assist, and respond to customer questions or concerns in a positive, professional, and friendly manner.
  • Help safeguard Goodwill team members and property from harm, damage, or theft.
  • Report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.

Benefits

  • Supportive health and well-being benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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