Associate - Production FT (Goliad) (35246)

Goodwill San Antonio•San Antonio, TX

About The Position

The Production Associate loads and unloads donated goods, sorts textiles and other donated items, distributes goods for processing, shipping, or storage, performs basic record keeping, and assists with retail operations. The role also provides customer service to donors and customers, maintains clean and organized work areas, and follows safety, loss prevention, inventory control, and ethics procedures.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Ability to meet the physical requirements of the position; some heavy objects may require two-person lifting.
  • Good verbal communication skills and ability to work effectively as part of a team.
  • For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

  • Greet donors and customers, accept donations, and issue donor receipts in a friendly and courteous manner.
  • Handle and sort donated goods into appropriate containers.
  • Load, unload, and move donated goods and materials, including furniture, with a hand truck onto or from pallets, racks, or shelves.
  • Distribute donated goods for processing, shipping, or future storage.
  • Restock materials and supplies at team workstations.
  • Sort and price donated items, garments, and hard-line goods; monitor and record production levels.
  • Tag, rotate, and place products on shelves according to guidelines.
  • Keep aisles clear and work areas and facilities clean and organized; sweep, empty trash cans, and dispose of trash appropriately.
  • Report possible safety hazards to a Team Leader or Manager.
  • Follow loss prevention, inventory control, and compliance procedures.
  • Maintain regular, dependable attendance and punctuality.
  • Assist in safeguarding team members and company property from harm, damage, or theft.
  • Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.
  • Assist customers by greeting them and responding to questions or concerns in a positive, professional, and friendly manner.

Benefits

  • Supportive health and well-being benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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