Assoc. Product Manager (Technology )

Blackhawk Network•Pleasanton, CA

2d•Hybrid

About The Position

Blackhawk Network is seeking an Associate Product Manager to join its Core Services – Onboarding pillar. The role contributes to building a unified, scalable foundation for content and partner onboarding that reduces complexity, accelerates time to launch, and supports BHN’s growth. It supports onboarding of content partners and aggregators, as well as helping distribution partners buy and sell BHN content seamlessly. The Associate Product Manager works with cross-functional teams to streamline onboarding across geographies and product lines, while helping build core capabilities for ordering platforms and maintaining governance of BHN’s master data. The work aims to accelerate time to revenue, lower operational effort, and improve visibility into a single BHN client view. The position is hybrid in the Bay Area, with in-person collaboration on Tuesdays and Wednesdays at the Pleasanton headquarters.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
More than 2 years of experience in product management, business analysis, technology, or a related field; recent graduates are encouraged to apply.
Strong analytical and structured problem-solving skills, including the ability to understand complex business processes and identify opportunities for improvement.
Excellent written and verbal communication skills and the ability to collaborate effectively across technical and business teams.
Comfort working with data, navigating ambiguity, and managing multiple priorities in a fast-paced environment.
Highly organized, proactive self-starter willing to learn, take ownership, and drive results.
Passion for building products that improve operational efficiency, automation, and customer experience.
Curiosity about emerging technologies, including AI, and interest in applying them to real-world business problems.
Curiosity and adaptability in emerging technologies, with successful implementation and use of AI tools to enhance work, improve processes, or deliver measurable results.

Nice To Haves

Familiarity with APIs, system integrations, data models, or web technologies.
Interest or experience in fintech, payments, or enterprise platforms.

Responsibilities

Support development and execution of BHN’s unified onboarding and governance platform roadmap, with a focus on scalability, automation, and reducing time to launch.
Analyze business workflows and identify opportunities to simplify onboarding, improve operational efficiency, and enhance partner experience across content and distribution.
Work with cross-functional teams to define product requirements, write features and user stories, document process flows, assess change impacts, manage product backlogs, and drive execution from concept to launch.
Collaborate with engineering, operations, legal, and business stakeholders to deliver scalable onboarding capabilities aligned with compliance, governance, and business needs.
Explore and leverage AI technologies, workflow automation, and self-service capabilities to reduce manual effort, improve data accessibility, and streamline onboarding processes.
Use data and KPIs to identify pain points, measure product impact, prioritize enhancements, and continuously improve onboarding outcomes.
Partner with global stakeholders across North America, Europe, APAC, and LATAM to support product launches, adoption, and rollout of scalable platform capabilities.