Assoc. Product Manager (Technology )

Blackhawk Network•Pleasanton, CA

3d•$80,370 - $136,916•Hybrid

About The Position

Blackhawk Network is seeking an Associate Product Manager to join its Core Services – Onboarding pillar. The role contributes to building a unified, scalable foundation for content and partner onboarding that reduces complexity, accelerates time-to-launch, and supports the company’s growth. It supports onboarding new content partners and aggregators, helps distribution partners buy and sell BHN content, and works across teams to streamline onboarding processes across geographies and product lines. The position supports a unified onboarding and governance platform, helping develop capabilities that enable ordering platforms to innovate while maintaining robust governance of BHN’s master data. The work aims to improve time-to-revenue, reduce operational effort, and provide better visibility into a single BHN client view. The role collaborates across business and technology teams and with global stakeholders. It is a hybrid role in the Bay Area, with in-office collaboration on Tuesdays and Wednesdays at the Pleasanton headquarters.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
At least 2 years of experience in product management, business analysis, technology, or a related field; recent graduates are encouraged to apply.
Strong analytical and structured problem-solving skills, including the ability to understand complex business processes and identify opportunities for improvement.
Excellent written and verbal communication skills and the ability to collaborate effectively across technical and business teams.
Comfort working with data, navigating ambiguity, and managing multiple priorities in a fast-paced environment.
Highly organized, proactive self-starter who is willing to learn, take ownership, and drive results.
Interest in building products that improve operational efficiency, automation, and customer experience.
Curiosity about emerging technologies, including AI, and interest in applying them to real-world business problems.
Demonstrated curiosity and adaptability with emerging technologies, and successful implementation and use of AI tools to enhance work, improve processes, or deliver measurable results.

Nice To Haves

Familiarity with APIs, system integrations, data models, or web technologies.
Interest or experience in fintech, payments, or enterprise platforms.

Responsibilities

Support development and execution of BHN’s unified onboarding and governance platform roadmap, with a focus on scalability, automation, and reducing time-to-launch.
Analyze business workflows and identify opportunities to simplify onboarding, improve operational efficiency, and enhance partner experience across content and distribution.
Work with cross-functional teams to define product requirements, write features and user stories, document process flows, assess change impacts, manage product backlogs, and drive execution from concept to launch.
Collaborate with engineering, operations, legal, and business stakeholders to deliver scalable onboarding capabilities aligned with compliance, governance, and business needs.
Explore and leverage AI technologies, workflow automation, and self-service capabilities to reduce manual effort, improve data accessibility, and streamline onboarding processes.
Use data and KPIs to identify pain points, measure product impact, prioritize enhancements, and continuously improve onboarding outcomes.
Partner with global stakeholders across North America, Europe, APAC, and LATAM to support product launches, adoption, and rollout of scalable platform capabilities.