Associate Product Manager, TeamViewer Remote and Tensor

TeamViewer Germany

10h•Hybrid

About The Position

TeamViewer is hiring an Associate Product Manager for TeamViewer Remote and Tensor. In this role, you will take features from idea to launch with guidance from senior product managers. You will collaborate with engineering, UX, data, support, and go-to-market teams to help users get started with TeamViewer, discover relevant features, and use them regularly. The role focuses on onboarding, product adoption, in-product guidance and upsell, and trial conversion. You will use customer research, analytics, testing, and cross-functional input to identify valuable problems, prioritise work, define requirements, support launches, and improve product experiences. The position is part of a distributed, agile environment and offers hybrid and flexible working arrangements.

Requirements

Experience in product management, product analytics, growth, or a related role in B2B SaaS or software; graduates are welcome.
Experience contributing to product growth through discovery, delivery, launch, and adoption, with measurable outcomes.
Understanding of SaaS growth models, including freemium, trials, onboarding, activation, feature adoption, habit building, conversion, and retention.
Working knowledge of product analytics, in-app guidance, funnels, and A/B testing, and ability to discuss requirements and data with engineering.
Interest in designing clear user journeys for onboarding and upgrades.
Customer discovery, analysis, prioritisation, and data-informed decision-making skills.
Ability to work with engineering, UX, analytics, support, and marketing, translating technical constraints into product choices.
Clear communication skills, including writing requirements, user stories, and short summaries of results.
Commercial awareness, an outcome-oriented mindset, and willingness to learn in agile, distributed teams.
Relevant university degree or equivalent practical experience.
Fluent English.

Nice To Haves

German or additional languages.

Responsibilities

Build, launch, and maintain in-app guides, user segments, and dashboards, with clear documentation of what is live.
Create onboarding journeys that help new users set up TeamViewer and reach their first moments of value.
Identify actions that encourage users to return and design in-product experiences that build regular use.
Define paths from first use to full adoption and help users discover relevant features.
Design and test in-product prompts and upgrade paths that communicate the value of paid features.
Identify where trial users drop off and help increase conversion to paid plans.
Use testing and data to improve onboarding, adoption, and conversion.
Combine customer research, product analytics, support signals, and competitive insight to identify and prioritise high-value problems.
Translate strategy into clear requirements and backlogs, and support go-to-market and feature teams during releases.
Make trade-offs across usability, scope, and time to market, and communicate decisions to cross-functional and senior stakeholders.

Benefits

Company achievement bonus or sales bonus.
Regular salary reviews.
TeamViewer contributions to the private pension plan (BAV), up to the maximum amount.
Public-transport-friendly offices.
Option to lease an e-bike (Germany only).
Special terms for local gyms.
Access to the Corporate Benefits platform with discounts.
Regular team events and company-wide celebrations.
Hybrid and flexible work time.
Work From Abroad Program allowing up to 40 days of work outside the contracting country.
Onsite onboarding at the HQ office.