Product & Engineering Manager (Remote)

CareFirst•Baltimore, MD

1d•Remote

About The Position

The Product & Engineering Manager provides balanced leadership across product management and software engineering for an assigned product portfolio. The role connects customer and business outcomes with product strategy and prioritization, engineering quality, technology sustainability, delivery execution, and team development. The manager leads a multidisciplinary team that may include Product Owners, Technical Leads, Software Engineers, Quality Engineering professionals, and other technology resources. Working in close partnership with business stakeholders, Architecture, Security, Operations, and enterprise technology teams, the manager ensures the portfolio delivers appropriate capabilities with engineering quality, reliability, security, and maintainability. The position manages people and supports financial, capacity, and vendor planning across the portfolio.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field, or an additional 4 years of relevant work experience in lieu of a bachelor's degree.
5 years of related professional experience.
1 year of supervisory experience or demonstrated progressive leadership experience.
Strong product thinking and ability to connect customer and business needs to roadmaps, priorities, and measurable outcomes.
Strong engineering judgment to assess technical approaches, quality practices, architecture decisions, and technology risks.
Ability to balance near-term product value with long-term engineering sustainability.
Ability to make and communicate trade-off decisions across business value, customer impact, risk, quality, capacity, and technical investment.
Strong coaching and talent-development capabilities across professional disciplines.
Ability to translate complex technology issues into clear business impacts and business goals into actionable product and engineering direction.
Ability to build trusted partnerships across Product, Engineering, Architecture, Security, Operations, Finance, vendors, and business stakeholders.
Data-driven decision-making and a continuous-improvement mindset.
Must be eligible to work in the U.S. without sponsorship.

Nice To Haves

Scrum Alliance Certified Enterprise Coach certification (preferred upon hire).

Responsibilities

Understand customer and business needs; define product direction, outcomes, and roadmaps; oversee backlog prioritization; evaluate value and adoption; and align stakeholders on priorities and trade-offs.
Provide accountability for technical direction, engineering quality, architecture alignment, security, reliability, maintainability, technical debt, lifecycle health, and modern software engineering practices.
Connect product priorities to engineering capacity and execution; manage dependencies and delivery risks; and ensure production readiness, observability, supportability, and continuous improvement.
Lead, coach, develop, and manage Product and Engineering professionals; establish performance expectations; build succession and talent plans; and reinforce a culture of ownership, collaboration, and continuous learning.
Support planning, forecasting, resource allocation, vendor performance, and investment decisions across the portfolio.
Meet established deadlines and handle multiple internal and external customer service demands within service expectations.
Communicate effectively and provide positive customer service to internal and external customers, including demanding or challenging customers.