Associate Product Manager - App

T-Mobile•Bellevue, WA

About The Position

The Associate Product Manager works on T-Mobile’s internal and external products, platforms, services, and experiences. The role helps create and manage product vision and roadmaps, develops customer-focused product strategies, and supports product execution and delivery. The position calls for strategic and analytical thinking, customer advocacy, leadership, and the ability to build productive relationships across teams and with external partners. The product team develops digital experiences for T-Mobile customers.

Requirements

  • 0–2 years of relevant Product Management experience in an agile software product development environment.
  • Knowledge of software and Agile Scrum methodologies.
  • Knowledge of execution across all aspects of an agile development team, from defining strategy and architecture through deployment and support.
  • Strong requirements elicitation skills.
  • Proven writing skills, including the ability to write clearly and concisely for different audiences.
  • Bachelor’s degree required.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Responsibilities

  • Conduct research and analysis to help create and manage product vision and roadmaps.
  • Participate in end-user research to inform product prioritization.
  • Partner with business and internal and external stakeholders to understand customer experiences and identify opportunities.
  • Conduct competitive product analysis.
  • Participate in developing product feature sets and positioning strategies.
  • Track customer experience and technology trends and assess their implications for roadmaps and product innovation.
  • Identify opportunities to delight customers and meet unmet needs.
  • Advocate for customers and promote a customer-first mindset internally and externally.
  • Help create and maintain dashboards and reports tracking product health and success metrics.
  • Assist with maintaining and updating the product backlog and priorities with partners.
  • Scope and prioritize activities based on business and customer impact.
  • Assist with beta and pilot programs for early-stage products and samples.
  • Write feature and user stories that capture requirements and translate product or platform strategy into work for development teams.
  • Communicate defect status and responses to leadership and impacted stakeholders through resolution.
  • Help prepare and lead product and experience demonstrations.
  • Build working relationships with sales, commercial accounting, marketing, legal, go-to-market, finance, outside partners, and other third parties.

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to year-round money coaches
  • Annual bonus or periodic sales incentive or bonus, depending on role and eligibility
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability coverage
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts for eligible employees
  • Pet insurance for eligible employees
  • Commuter and transit programs for eligible employees
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